Director of Software Engineering, Nasuni
Sustaining
2-3 days a week in office (Boston Seaport or Marlborough MA )
Hybrid cloud solutions for global enterprises
Be an early applicant
Hybrid cloud solutions for global enterprises
501-1000 employees
Be an early applicant
2-3 days a week in office (Boston Seaport or Marlborough MA )
501-1000 employees
Company mission
To remove the friction that keeps your data from fully serving you.
Role
Who you are
- To lead Nasuni’s Sustaining Engineering team, you will have a background in Enterprise Software Development, Storage, and Enterprise Support
- You are an organized, driven, and proactive leader. An exceptional communicator with frequent and clear communication with stakeholders including customer leadership
- The ideal candidate has a strong working knowledge in all functional areas of Engineering including software development, quality assurance, and customer escalations management
- 15+ Years Software Engineering Leadership Experience
- Strong background leading high performance enterprise software development teams
- Strong executive presence and presentation skills
- Experience working cross functionally with Professional Services, Customer Support, Product and Engineering teams
- Ability to guide enterprise customers during executive escalations when needed
- Bachelor's degree in Computer Science, Engineering, or similar work experience
- Master's in business administration, Computer Science, or Engineering preferred
What the job involves
- The Director of Software Engineering for Sustaining is an exciting leadership role at Nasuni
- This team is a bridge between our Enterprise Customers and Product Engineering teams
- Due to company growth, we are expanding all Engineering teams at Nasuni and require additional Software Engineering Leadership for the Sustaining team. Your experience in capacity management, process improvement, and customer escalations will help guide the growth of this team
- Manage and grow a team of talented sustaining engineers
- Oversee the global team responsible for providing root cause analysis, issue resolution and customer escalation management
- Drive results with clearly defined priorities, effective resource allocation, and communication of goals
- Lead operational best practices by establishing standardized operations and support methods, procedures, and policies
- Analyze performance and recommend alterations to existing escalation workflows, processes, and procedures
- Analyze and gather metrics on product release deployment, incidents, and trends
- Partner with internal stakeholders including Customer Success, Quality Assurance, Product Management, in delivering superior customer satisfaction
Our take
Nasuni manages unstructured data with its enterprise data platform for hybrid cloud environments. It addresses challenges in data storage scaling, security, and edge performance while making data AI-ready.
The platform simplifies the management of vast and unstructured data, enabling enterprises to unlock data silos and their intelligence. Also, by partnering with major cloud providers like Microsoft, AWS and Google Cloud, Nasuni offers seamless integration and support.
The company recently expanded into the French market to meet the growing demand for AI-ready data solutions and data security against ransomware. Partnering with local IT provider arcITek and serving top French companies, Nasuni aims to bolster its sales and technical teams and enhance its partner networks.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 11 rounds)
Mar 2022
$60m
GROWTH EQUITY VC
Jul 2020
$25m
LATE VC
Total funding: $224.5m
Company benefits
- Take-what-you-need paid time off
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan
- Professional growth opportunities and performance bonuses
- Work/life balance with flexible schedules and locations
- Generous employee referral bonus
- Incentive stock options
- Free on-site fitness center
- Flexible commuting options including bike, water shuttle, and public transporation
- Complimentary snacks and beverages
- Humanscale workstations with built-in stand-up desks
- Pre-tax commuter benefits in many states
- HSA and FSA plans
Company HQ
Government Center, Boston, MA
Leadership
Andres Rodriguez
(CEO & CTO)Previously the CTO of Hitachi Data Systems, Archivas, and The New York Times.
Salary benchmarks
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