Account Executive, Sprout Social

• Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team
• Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business
• 6+ months of outbound closing sales experience or relevant experience
• Experience working with Salesforce
• Consistent track record of success in recent roles

Desirable

• Sprout Social is looking to hire an Account Executive, SMB to join the Sales & Success team
• Joining the Sales and Success team is an opportunity to accelerate your career
• We’re a winning team selling and supporting the leading social media management platform for businesses
• Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including General Mills, Make-a-wish Foundation, Honda and Edelman
• You get to design your own career and follow the path that’s best for you
• Generate new business from existing clients and serve as their product specialist
• Identify opportunities for upselling and increase individual account values
• Partner closely with our Account Management team, who will transfer qualified opportunities into your book of business
• Prospect, develop and close new sales opportunities within the largest prospects in our upsell segment
• Within 1 month, you’ll plant your roots, including:
• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members
• You’ll gain a broader understanding of our products and how your role fits into the organization
• Partner with the Manager of Customer Development to define key success metrics for your role and how you will measure against them
• Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics
• Acclimate yourself to the day-to-day responsibilities of Sprout’s Customer Development team by shadowing team members, listening to recorded customer calls and working closely with our dedicated Enablement Manager
• Within 3 months, you’ll start hitting your stride by:
• Outbound to your book of business and begin the process of building relationships with key strategic stakeholders
• Understand where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing users
• Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment
• Conduct active research leveraging all available tools and data sources to understand your client's brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor
• Within 6 months, you’ll be making a clear impact through:
• Have built solid relationships at the C-Level with your “book of business"
• Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer base
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
• Consistently achieve your revenue targets
• Within 12 months, you’ll make this role your own by:
• Consistently meet and exceed monthly activity, pipeline and new business metrics
• Step up as a leader to share best practices across the organization and helps others grow from your experiences
• Obtain (solicited and unsolicited) and act upon peer and customer feedback
• Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager