Senior Partner Manager, Jobber

Product Partnerships

$200.1-235.5k

OTE

There is a maximum salary of $270,810 designed to show the progression from learning the ropes to truly excelling. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. The OTE consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly. Plus equity rewards

Senior and Expert level

Toronto

Remote from Canada

Job tracking & customer management

Be an early applicant

Job tracking & customer management

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Be an early applicant

$200.1-235.5k

OTE

Senior and Expert level

Toronto

Remote from Canada

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.

Job

Company

Role

Who you are

The successful candidate will need to display strong commercial acumen and in-depth product knowledge in order to launch high value deals with companies of varying sizes and capabilities
This role requires a self-starter with a passion for delivering results, and strong skills in business development, strategy, marketing, and analytics
This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships
A Bachelor’s degree in business administration/management or related field
Extensive experience in Partnerships business development or account management, with emphasis on product partnerships with technology companies
Experience leading and closing complex commercial negotiations with a track record of exceeding business targets
Has excellent written and verbal communication skills. This individual must be capable of leading presentations, and large group meetings with external partners and Jobber internal teams
Strong data-driven decision making approach, with an ability to translate data into actionable strategies
Is passionate and curious about technology. Has moderate knowledge of product development and technical acumen
Enjoys rolling up their sleeves in a fast paced startup environment and getting things done
Is able to work cross-functionally with many teams and multi-task with a sense of urgency
Has impeccable attention to detail, follow-through, and resourcefulness
Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently
Is passionate about solving real problems and providing new capabilities for the Home Service Professional market
Willing to regularly travel to conferences and partner on-sites

What the job involves

We’re looking for a Senior Partner Manager, Product Partnerships to be part of our Partnerships department
The Jobber Product Partnerships team works with businesses from industry-leading tech companies to developers to build rich product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller app partners
We are looking for a Senior Manager to lead business development for new technology partners that drive value for our home service professionals
This is an individual contributor role with strong relationships and product partnership experience leading strategy, recruitment and acquisition of partners in various SaaS verticals
This role will be expected to build and cultivate commercially viable product strategies, and relationships, that drive significant value for Jobber customers
You will collaborate with product, engineering, sales & success, and marketing teams to understand our customer's needs and present win-win scenarios for Jobber’s customer base and our partners
Draw upon deep understanding of complex market dynamics to identify, evaluate, negotiate, close and launch new technology partnership opportunities that align with the overall product and business strategy
Work collaboratively across product, marketing, engineering and support to plan, build, and launch quality, on-time technology partnerships while maximizing the adoption of integrations through enablement materials, co-marketing, co-sell motions, etc
Develop compelling business value propositions that encourage partners to adopt and invest in advocating building and marketing integrations with Jobber
Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements
Maintain a pipeline of partnership opportunities that drive both reach, product value and commercial opportunities for Jobber
Demonstrate a clear understanding of a partner’s value drivers, product capabilities, economics & business models, and how they align with Jobber’s strategy, product and goals
Ensure partner compliance with their agreements and manage escalations
Lead complex contract negotiations for contracts that maximize the value for Jobber
Utilize reporting and analytics, partner portfolio health and data modeling to create business cases and action plans that identify and detail partner opportunities
Identify potential product gaps that partners could help fill - conduct buy, build, or partner analysis
Quickly build expertise in the Jobber product offering, including our strengths and weaknesses and available APIs
Work alongside our Sr. Manager, Partner Success to strategically align on customer & product goals, and SP success measurements

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company benefits

Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
Health spending and wellness accounts to help with expenses not covered by traditional benefits.
Equity and RRSP matching of up to 3% of your annual salary.
Your birthday off!
Parental leave—complete with top-ups for up to 8 weeks.
Monthly snack box program with plenty of options for that afternoon pick-me-up.
Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
Continuous 1:1’s and honest feedback.
A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
Hybrid work model.
Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
Monthly home office allowance and a one-time stipend to help equip your home office.

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(CEO)

Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.

Forrest Zeisler

(CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

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