Renewals Specialist, LinkSquares
$125-155k
OTE
$90-120k
BASE
+ Equity awards
AI-powered contract platform
Open for applications
AI-powered contract platform
201-500 employees
Open for applications
$125-155k
OTE
$90-120k
BASE
+ Equity awards
201-500 employees
Company mission
To use AI to automate a time-intensive process of writing and analysing legal contracts, saving legal teams time and enabling deals to be closed faster.
Role
Who you are
- 2-3 years experience in direct Renewals, nice to have experience within Customer Success, Sales Operations, or Account Management
- Excellent communication and negotiation skills within a customer facing role
- Highly organized with strong attention to detail and ability to manage competing priorities
- Strong understanding of SaaS metrics, customer lifecycle, and recurring revenue models
- Proven track record of exceeding retention targets and managing high-volume renewals
- Proficiency in Salesforce, Excel/Google Sheets; experience with CPQ, CLM, or billing platforms is a plus
What the job involves
- We are seeking a proactive and results-driven Renewals Manager to own and optimize the end-to-end renewal lifecycle for our growing customer base. You will play a critical role in driving retention, reducing churn, and maximizing net revenue retention (NRR) through seamless and strategic renewal processes
- Manage the full renewal process for a portfolio of customers, ensuring timely and successful contract execution
- Drive Net Retention Rates by proactively engaging with Customer Success Managers, Account Managers, Sales, and your portfolio of customers
- Collaborate cross-functionally with Account Management, Customer Success, Legal, Finance, and Rev Ops to streamline workflows and remove bottlenecks
- Own renewal forecasting by providing weekly reporting on opportunity risk
- Negotiate renewal terms, pricing, and multi-year options, in alignment with pricing policies and business goals
- Identify upsell or expansion opportunities and collaborate with Account Managers to capture additional value
Our take
Legal teams for large companies often lack the same sophisticated business intelligence and analytics tools that are common in finance and sales departments, relying instead on manual processes and spreadsheets. As such, nearly a third of legal departments around the world are increasing spending on technology.
LinkSquares is a company that may benefit from this increased spending, with its contract management and analytics tool for legal teams. The platform reads, analyzes, and extracts structured data from contracts, which allows legal teams to uncover insights and close deals quicker. LinkSquares has processed millions of documents for 700 companies, including brands like Fitbit, Wayfair, Twilio, Cogito, and TGI Fridays.
The company is far from alone in a growing contract creation and management tool market, with rivals including DocuSign, Concord, Icertis, and Evisort. However, LinkSquares has enjoyed rapid growth and is nearing unicorn status and keeps pace with industry trends, in 2024 announcing a Generative AI strategy which will be implemented across its entire product suite.
Steph
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$100m
SERIES C
Mar 2022
$100m
LATE VC
Total funding: $263.7m
Company benefits
- Stock options
- Medical and dental plans with flex spending and dependent care
- Matching 401k plan
- Unlimited vacation
Company HQ
Government Center, Boston, MA
Leadership
Vishal Sunak
(CEO)After working as a Software Engineer for Textron Systems and Raytheon, Vishal became the Lead Program Engineering Manager for BAE Sytems, Inc. They have worked as the Director of Operations for Backupify, and Director of Sales Operations at InsightSquared, both focusing on data analytics.
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