Senior Machine Learning Scientist, Intercom

• Broad applied machine learning knowledge
• 3-5 years applied ML experience
• Practical stats knowledge (experiment design, dealing with confounding etc)
• Intermediate programming skills
• Strong communication skills, both within engineering teams and across disciplines
• Comfort with ambiguity
• Typically have advanced education in ML or related field (e.g. MSc)
• Scientific thinking skills

Desirable

• We are an extremely product focussed team
• We work in partnership with Product and Design functions of teams we support
• Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test
• Identify areas where ML can create value for our customers
• Identify the right ML framing of product problems
• Working with teammates and Product and Design stakeholders
• Conduct exploratory data analysis and research
• Deeply understand the problem area
• Research and identify the right algorithms and tools
• Being pragmatic, but innovating right to the cutting-edge when needed
• Perform offline evaluation to gather evidence an algorithm will work
• Work with engineers to bring prototypes to production
• Plan, measure & socialize learnings to inform iteration
• Partner deeply with the rest of team, and others, to build excellent ML products