Data Entry & Implementation Specialist, Docplanner

• Experience: 2+ years of experience in data-centric roles, technical support, or implementation requiring extensive technical knowledge
• Education: Higher education degree in IT-related fields (Data Processing, Software Engineering, Computer Science)
• Advanced SQL: Ability to query and manipulate complex datasets
• Advanced Excel: Proficiency in handling large data volumes and complex formulas
• Programming Logic: Knowledge of logic is essential; familiarity with Python or R is highly preferred for scripting and automation
• Language: Intermediate English (Written and Spoken). You will interact frequently with international teams
• Problem Solving: Strong capability to handle highly complex files and resolve critical issues

Desirable

• Execute Data Migration: Manage the end-to-end migration of data from client-provided files (ranging from simple to highly complex) into our SaaS environment
• Technical Support & Troubleshooting: Provide high-level support to internal employees and clients by resolving data import-related issues and documenting processes
• Process Improvement & Scripting: Identify operational bottlenecks and create innovative solutions (including developing scripts in Python or R) to enhance efficiency, customer satisfaction, and team productivity
• Quality Assurance: Identify and report bugs in the internal Import Tool, tracking progress with the Product team until final resolution
• Data Security: Ensure strict data security and confidentiality by adhering to compliance policies and best practices
• Collaboration: Actively collaborate with the team to solve complex problems and test/validate new solutions, offering constructive feedback for continuous improvement

• We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):
• Intro Chat – A first call with our Talent Partner Alejandro, to explore mutual fit around relevant skills, value alignment, and motivation
• Business Case – Dedicated prep time to showcase your problem-solving and strategic thinking, followed by a collaborative session with the hiring manager and team to walk through your findings together
• References & Offer!