Staff Frontend Engineer, Airbnb
Community Platform
More information about location
Community marketplace for holiday accomodation
Posted today
Community marketplace for holiday accomodation
1001+ employees
Posted today
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 9+ years of relevant software development industry experience in a fast-paced tech environment
- Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python) and experience with modern frontend frameworks (e.g., React, Angular, Vue.js)
- Proven track record of delivering end-to-end products in a collaborative environment, from ideation and planning to implementation and launch
- Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms
- Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners
- Passion for creating intuitive user experiences and a keen interest in data systems and analytics
- Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality
- Strong understanding of how deep backend systems are expressed in the UX shown to customers
- End-to-end mentality that transcends team boundaries and helps find globally optimal solutions
- Excellent communication skills and the ability to work well within a team and with teams across the engineering organization
- Passionate about efficiency, availability, system quality and user experience
What the job involves
- The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more
- This team tackles some of the most challenging and unique problems faced by our business
- Growth Platform: Designed to increase supply and retain existing hosts
- Policy Cloud: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges
- Community Platform: Establishes a social platform to drive community enablement, collaboration, and success
- Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own
- Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests
- The Community Platform team is building a groundbreaking social platform aimed at delivering a differentiated service to our community
- This platform will empower local communities to collaborate, support community leaders, host local and global events, provide improved resources, drive engagement, mobilize the community, and offer direct feedback to Airbnb
- As a Staff Software Engineer, you will work on both the back-end and front-end components, with a primary focus on the front end
- There is significant potential to create a truly unique and impactful social platform for Airbnb hosts and guests
- With the Community Platform MVP set to launch in Q2 2025, you will have the opportunity to shape this platform from the ground up and develop a multi-year tech roadmap
- This role will involve close collaboration and influencing stakeholders across technical, business, product, and design teams to identify, scope, and deliver key initiatives
- While leading efforts across stakeholders and working with a distributed team of engineers, you will also actively contribute to prototyping, evaluating, and implementing solutions
- This is your chance to make a long-lasting impact on Airbnb's community and technology landscape
- Developing Features Across the Stack: Enhance and maintain functionalities in the CRM system to support personalized interactions with hosts, guests, and stakeholders
- Integration of Technologies: Ensure seamless integration of tools like Salesforce, Sprinklr, Vlocity, as well as proprietary solutions such as salesforce-gateway, webfusion, and durabeen
- Collaboration with Cross-Functional Teams: Work closely with teams like Product Managers and Quality Engineers to align their contributions with Airbnb's engagement goals
- Problem-Solving Across the Stack: Resolve issues spanning server-side logic to user interface design to ensure smooth CRM workflows and address technical challenges
- Quality Control and Testing: Contribute to maintaining high-quality standards by performing end-to-end testing and debugging CRM functionalities across the stack
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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