Head of Product, zaizi

Salary not provided

Senior and Expert level

London

Public sector data consultancy

Be an early applicant

Public sector data consultancy

101-200 employees

B2BEnterpriseMachine LearningSaaSCyber SecurityCloud Computing

Be an early applicant

Salary not provided

Senior and Expert level

London

101-200 employees

B2BEnterpriseMachine LearningSaaSCyber SecurityCloud Computing

Company mission

To make the Uk the best and safest place to live and work.

Job

Company

Role

Who you are

This role needs to be a driven, passionate, senior leader within the club
One that has the necessary people skills to inspire the confidence of clients and colleagues alike, and facilitate collaborative working practices in a complex stakeholder environment
The individual needs to possess the integrity to do the right thing by stakeholders, and not be afraid to challenge groupthink
The Head of Product will be someone that can interact with stakeholders of all levels and backgrounds, interpret their needs and frustrations, and where necessary coalesce a team that can offer meaningful solutions
Someone that inspires, motivates and supports the team around them to realise their potential by embodying a can-do attitude, always willing to look for ways to add value and improve the lives of users
A strategic problem solver and innovator, someone who is not willing to accept the status quo or mediocrity
Comfortable with navigating ambiguity, and understands that perfect is often the enemy of the good
Willing to make decisions based on the information at hand, but also have the humility to revisit those decisions when new information becomes available, and if necessary change approach
A good understanding of digital technologies, and how they can be leveraged to offer beneficial outcomes to users
Working knowledge of design systems such as GDS, and the potential to repurpose existing design components rather than starting from scratch
Use this experience to work alongside the Principal Solutions architect (amongst others) to estimate effort, and the associated costs, to support the development of bids and proposals
Credibility to act as a point of escalation and advocate for the Product Management function within the club, and the necessary experience tact and diplomacy to line manage their careers effectively in order to help them succeed
Certain projects demand that our staff be British and cleared to SC level (or eligible for clearance). Candidates cleared to DV level are also required for our growth plans

What the job involves

This individual will head up the Product Management and User Centred Design functions within Club Rum
Responsible for ensuring that the user’s needs are forefront in the design of our products within an environment where access to end user can be challenging, these eventual solutions will contribute tangible benefits to both the users and their wider organisations where they are open to the concepts of Product Management but are early in their journey to adopting them
We will achieve success by gathering feedback on products, and working in a cross functional manner with stakeholders from within the club and the user communities, we can work to make user’s lives better
Recruiting, managing and inspiring the PM and UCD staff within the club, offering the necessary advice and support to ensure that they realise their potential. You will need a keen eye for understanding candidate suitability to such specific environments
Setting the standards for User Centred Design team within the club, and ensuring that all of the solutions that are being delivered to clients are likely to achieve the expected outcomes. Ensuring the team is always delivering value
Facilitating “Innovation/Design sprint” type workshops to accelerate Discovery and Alpha activities. Understanding stakeholder problems (both those that are said and those that are implicit) and defining the vision and roadmap for potential solutions
Work with Club (and wider) stakeholders on bid activities
Influencing the growth and delivery strategies for the club, and working as part of the club Design Authority structure to ensure that those strategies are being executed effectively
Able to adapt and be pro-active towards the needs of the club
Supporting Client Managers and Business Development Managers in building strong client relationships to maintain existing opportunities and uncover new opportunities
Demonstrate capabilities within the club and across the organisation to clients
Ensure quality of delivery across all client engagements including looking for opportunities to innovate and deliver above client expectations
Support Club Executive in the effective operation of the club against agreed quality and financial targets
Support, the People team in ensuring the Employee experience is excellent within the club
Work with the Club Executive and other Club Leadership roles, to balance between quality and financial KPIs
Ability to estimate team size and makeup for potential opportunities
Keeping abreast of industry trends, customer needs and competitor offerings to position the club effectively
Sharing knowledge and contributing to wider Zaizi success by active participation in the Design Authority and Communities
Actively participate in Zaizi’s Design Authority and identify new and emerging technologies or approaches to differentiate offerings
Help write, support and structure compelling bids, including technical and commercial aspects
Capability to lead, coach and mentor others within the club
Work alongside the Club Exec to build club capability and actively manage the club P&L and SFIA reviews and annual pay progressions within the club

Application process

1st stage: Initial phone screening done by a member of the recruitment team
2nd stage: Technical interview, this stage evaluates your technical expertise and problem-solving abilities, especially if you're applying for a technical role
Final Stage: 10-15 min presentation and a panel interview where multiple people from different departments ask you questions

Salary benchmarks

Our take

Digital data consultancy, zaizi, designs, and engineers secure user-centred digital services to help UK government departments and public sector organisations improve their data usage.

By aiding clients to overcome silos and focus on user-based decision-making, zaizi prioritise outcomes over output and aims to produce high-impact work that helps clients achieve their goals and in turn offer the best for their users.

Working with the UK government and Carbon Neutral Britain, zaizi is part of a campaign aiming to push zero emissions nationwide and hopes to become a B Corp company in the near future.