GTM Enablement Manager, Flex
+ Stock options
Flexible rent payment application
Job no longer available
Flexible rent payment application
501-1000 employees
Job no longer available
+ Stock options
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- 5+ years of Sales training, enablement, or management roles
- GTM experience across customer segments (Enterprise and SMB) and functions (Sales, Marketing, Onboarding, Customer Success)
- The ability to synthesize and distill complex content, and tailor written and verbal communications to various GTM groups to drive buy-in and adoption
- Demonstrated proficiency at designing and implementing new selling motions
- A strong track record of cross-functional collaboration, bringing shape to nebulous and complicated projects and achieving alignment
- Experience establishing and managing multiple (often changing) priorities in a rapidly changing environment, delivering high-quality work under tight deadlines
- Technical & Functional Experience:
- CRM (Salesforce or HubSpot), Excel, data visualization tools (required)
- ZoomInfo/Chorus, Yardi, ALN, Snowflake, Sigma, LMS development, financial services industry (preferred)
What the job involves
- As the GTM Enablement Manager, you will build and manage enablement and training programming for our GTM organization to maximize performance against targets and improve efficiency
- You will immerse yourself in the day-to-day of the teams to identify opportunities, and actively participate in new product/process pilots to evolve enablement support as we test and learn
- You will also collaborate with our business partners to anticipate and scope upcoming needs
- Build out and manage enablement and training programming for our GTM organization across all segments (e.g., Enterprise and SMB) and teams (e.g., SDR, AE, Onboarding, Partner Success)
- Deliver training (virtual, in-person, 1:1, and via LMSs) related to new hire onboarding, product knowledge, HubSpot processes, rules of engagement, new initiatives, relevant tech stack, etc
- Enhance a Knowledge Base of collateral including scripting, process documents, training, reference materials, etc
- Create product and sales certification programs to ensure adoption of enablement and training content
- Support new product, feature, and process and process launches via the following:
- Partnering cross-functionally (across Product, Engineering, Marketing, etc.)
- Building MVP training materials and collateral during pilot phases
- Tracking usage and efficacy of programs (compliance, performance, impact); enhancing & scaling as pilots graduate to ongoing priorities
- Ensure all enablement and training collateral are optimized, inclusive, and up-to-date
- Identify opportunities to improve GTM performance against ambitious targets and optimize processes, and escalate opportunities for prioritization and resourcing
- Channels include (but are not limited to): Monitoring important performance indicators, participating in PGTM team meetings, call shadowing, working with Managers to understand how much time they are spending coaching their reps on various capabilities, understanding differences in how reps approach various processes, identifying points of friction, etc
- Partner with Product & Engineering to anticipate roll-outs and what will be required from an enablement and operational perspective. Coordinate feedback between P&E and PGTM in early phases, and loop in other members of the RevOps team as needed
- Collaborate with Legal to ensure compliance with regulations, policies, and procedures
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(Co-Founder)Experience as Data Science Researcher. Also co-founded Boundless Reality.
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