Solutions Engineer, Instructure
Parchment
$112.5-140k
OTE
$90.2-112k
BASE
+ Offers Commission
More information about location
Dynamic learning management platform
Be an early applicant
Dynamic learning management platform
1001+ employees
Be an early applicant
$112.5-140k
OTE
$90.2-112k
BASE
+ Offers Commission
More information about location
1001+ employees
Company mission
To help learners thrive in tomorrow's landscape by delivering a future-ready ecosystem.
Role
Who you are
- Education & Experience: Bachelor’s degree required with proven academic technology and/or solutions engineering experience
- Market Expertise: Experience in K-12 and/or Postsecondary education with expert fluency in the edtech market and SaaS business models
- Technical Proficiency: Expert understanding of systems integration (LTI, APIs), XML/JSON, and relational databases
- SIS Knowledge: Familiarity with Student Information Systems such as Oracle PeopleSoft, Ellucian, Workday, or PowerSchool
- Tool Fluency: Proficiency in Salesforce, Responsive, and both Microsoft and Google Suites
- Communication Skills: Articulate and compelling presentation skills with the ability to be both empathetic and firm regarding system capabilities
- Professionalism: Organized, analytical, and self-motivated; able to handle a high volume of work and respond positively to feedback and coaching
What the job involves
- We are looking for an experienced, articulate, and passionate education technologist to become a Solutions Engineer (SE)
- The primary objective of this role is to partner with Account Executives to guide prospective customers in their evaluation of our Parchment Pathways, Parchment Award, and Parchment Digital Badging solution sets
- Solutions Engineers are key technical advisors and product advocates, acting as the primary knowledge resource for the sales team
- They must effectively communicate complex education and technology concepts to a variety of stakeholders, translating customer needs into tailored Parchment solutions
- Demonstrate Solutions: Deliver simple but engaging product demonstrations of Parchment’s suite of services for all verticals, including Higher Ed and K-12
- Customer Discovery: Discover and analyze individual customer goals and challenges to map them back to the appropriate Parchment product
- Technical Leadership: Lead in-depth technical discussions with IT experts regarding platform architecture, web services (REST/JSON), and systems integration
- Solution Architecture: Identify or develop solutions to address unique technical requirements and thoughtfully consider alternatives to arrive at the best recommendations
- Documentation & Proposals: Understand and document customer requirements to support successful implementation, and assist proposal managers with technical elements of RFI/RFP responses
- Product Feedback: Partner with Product Management to provide early feedback on features to ensure alignment with customer expectations
- Team Contribution: Leverage prior experience to help the sales team achieve goals through mentorship, recruiting, onboarding, and sales enablement activities
- Collaborative Pursuit: Work across geographies and with distributed teams in pursuit of company objectives
Our take
Instructure is an education technology company, creator of the Canvas Learning Management Platform that allows schools to build digital learning environments that meet the needs of their institutions. The platform simplifies teaching, elevates learning, and eliminates the headaches of supporting and growing traditional learning technologies.
The Canvas platform has grown to become a key part of a large number of educational institutions, from pre-school to higher education. Meanwhile, the company has gone international and hit the $1 billion market cap, made a number of acquisitions and invested in R&D. In fact, much of Instructure's workforce is dedicated to R&D, which shows their focus on innovating.
Instructure was itself acquired in 2024 by KKR, which supports a broad-based equity ownership program for Instructure employees. With KKR's record of acquired companies, this is a promising development. And, as the company centres a future-oriented vision and brand strategy, it will be interesting to see what it does next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2016
$4m
SERIES A
Aug 2015
$1.5m
CONVERTIBLE
Total funding: $5.5m
Company benefits
- Join a passionate community of educators and the people working to support them
- Access to a large course library, mentoring and coaching opportunities, and regular feedback
- Community engagement (partnerships, volunteering, free learning resources, and ongoing outreach efforts)
- Office culture that values outcomes and impact above all
- Equity and ownership programs give every employee a stake in our future
- Ownership, recognition, and celebrations of shared success
- Growth opportunities (we’re all about helping our people move into (and thrive in) new roles)
Company HQ
Cottonwood Heights, UT
Leadership
Steve Daly
(CEO)They have a BS in Mechanical Engineering and a MBA in Strategy and Finance with more than 20 years experience in hardware and software industries.
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