Technical Program Manager, Chainguard

• Bachelor's degree in Computer Science, Information Systems, or a relevant field with equivalent practical experience
• 5 years of experience in program management
• 5 years of experience with software development best practices and establishing methods, tools, and process improvements for cross-team initiatives
• If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences

Desirable

• We seek an experienced and technically skilled Technical Program Manager to lead complex, multi-disciplinary engineering projects
• The ideal candidate will leverage their engineering expertise to plan requirements with internal stakeholders and guide projects through the full project lifecycle
• Collaborate with team members and stakeholders to understand defined work problems and program goals, obtain prioritized deliverables, and discuss program impact
• Prioritize program goals, understand and translate stakeholders’ needs into program goals and prioritize deliverables
• Define the scope of projects and develop, execute, and/or manage project plans for the supported program(s)
• Review key metrics about a program, monitor potential metric deviations, and define corrective actions for critical deviations
• Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals
• TPM - Technical Support:
• Own end-to-end execution for L3 Engineering escalations and customer support metrics, including intake, prioritization, dependency tracking, issue resolution
• Design and improve Technical Support processes that enable scalable and reliable delivery which can be reproduced across library ecosystems
• Coordinate across Engineering, Product, Security, and Infrastructure to align priorities, timelines, and technical constraints
• Surface and manage risks, blockers, and tradeoffs early through effective execution forums and async communication
• Lead capacity planning and forecasting to support parallel initiatives and changing demand
• Drive cross-functional initiatives that improve library and package coverage and reduce systemic friction
• Coordinate work performed by contractors or external contributors, ensuring quality and alignment with engineering standards
• Communicate status, risks, and decisions clearly and accurately to engineering and leadership stakeholders