Site Reliability Engineer, Cutover
$120-130k
+ Share Options
Collaborative automation platform
Be an early applicant
Collaborative automation platform
101-200 employees
Be an early applicant
$120-130k
+ Share Options
101-200 employees
Company mission
To enable enterprises to successfully manage their IT disaster recovery, cloud migration, and release strategies.
Role
Who you are
- A genuine excitement for complex problem solving within our tech stack, applying what you know to our unique problems
- Familiarity with at least one scripting language such as Ruby, JavaScript, Python, Bash
- Experience with containerization (i.e. Docker) or IaC (e.g. Terraform, Helm, CloudFormation)
- An eagerness to follow modern engineering practices and learn from others
- Familiarity with observability tools such as DataDog, New Relic, Grafana, Prometheus, ELK, or OpenTelemetry
- Understanding of core networking concepts (DNS, HTTP/S, Load Balancing, etc.)
- A collaborative mindset with clear communication skills
- Willing to ask questions to gain a better understanding of new or complex concepts
Desirable
- Exposure to major incident response processes
- AWS Certified Cloud Practitioner or hands-on experience with cloud environments
What the job involves
- 2nd Shift: 2:00pm -11:00pm PST (10:00 PM - 7:00 AM UTC)
- The platform is built on a ReactJS frontend with a Ruby on Rails API, and all hosted on the reliable infrastructure of Amazon Web Services (AWS)
- Your role will involve close collaboration with our support and engineering teams. Together, we actively engage in maintaining and optimizing the platform's reliability, utilizing cutting-edge tools and occasionally leveraging in-house software and scripts
- If you're passionate about ensuring the dependability and efficiency of complex systems and thrive in an environment where technologies like React, Ruby, AWS, Kubernetes, Terraform, Git, and Ansible are at the forefront, we invite you to join our team. Together, let's elevate the reliability of our Cutover Enterprise platform to new heights
- Incident Response: Respond to incidents and alerts, triaging urgency and investigating root cause
- Documentation: Regular contributions to improve our documentation on system design, troubleshooting, best practices, and engineering processes
- Root Cause Analysis: Contribute to post-mortems and help identify long-term improvements under guidance
- Collaboration: Support cross-functional teams during investigations and post-incident reviews
- Observability: Support and enhance observability tools and techniques by identifying metrics, logging, and alerting improvements
- Automation: Write and execute simple automation scripts (e.g. Python, Ruby, Bash) to improve reliability and toil reduction
- Development: Work on internal tools, pipelines, and IaC solutions to help improve the speed of software delivery and recovery
- System Reliability: Work on efforts to enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions
- Infrastructure Optimization: Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency
Our take
Cutover has established itself as a global leader in the emerging field of work orchestration and observability, providing critical solutions across industries like telecommunications, pharmaceuticals, insurance, and energy. Its platform is trusted by organizations in these sectors to streamline complex workflows and improve visibility into their operations.
It enhances machine automation while ensuring the smooth operation of customer-facing activities. Its platform enables comprehensive planning, management, and analysis of complex work processes while facilitating virtual team collaboration - a growing and increasingly vital area for businesses.
Cutover offers to solve some of the most important challenges for enterprises such as migrating to a hybrid cloud model, wider digital transformation, automating and evolving operational resilience practices and managing ongoing tech change without failures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2021
$35m
SERIES B
Nov 2019
$17m
SERIES A
Total funding: $54.6m
Company benefits
- Growth and development: We are committed to learning and development, and you will never be short of opportunities to enhance your knowledge and skills
- Work balance: We understand that work-life balance is more than just a nice-to-have. That’s why we are open to flexible working hours and remote working arrangements
- A dynamic, global team: At Cutover, you’ll be part of a supportive, friendly team of passionate, experienced people. The best teams do more than just work together, so you’ll have the opportunity to take part in exciting team activities and social events
- World-leading companies: Cutover’s customers include some of the world’s largest and most well-known organizations. Helping to deliver their requirements will hone your game and build your career credentials
- Excellent benefits: We offer a package of employee benefits to reward and look after our people. Helping you to stay happy and healthy is a key priority for us. We also want our team to feel a genuine sense of ownership in the work they do, so we offer share options as part of our full-time permanent compensation packages
Company values
- Lead with empathy & assume positive intent: Listen; Encourage; Be trustworthy
- Stay curious & enable others to succeed: Build Knowledge; Strive for Self Improvement; Enable others
Company HQ
London, UK
Articles
Leadership
Ky Nichol
(Co-Founder & CEO)They have an MBA from London Business School and worked at Pcubed for over 15 years prior to becoming Cutover's CEO.
Marcus Wildsmith
(Co-Founder & Chief Product Officer)Their background lies in Mechanical Engineering and along with Ky, worked at Pcubed for over 15 years prior to founding Cutover.
People progressing
Joined as the Enterprise Development Manager in Feb 2021. Seven months later they were promoted to Head of Business Development, and in August 2021 they became Head of Enterprise Development. As of January 2023, they hold the role of Enterprise Account Executive.
Joined as a Senior Engineer in mid-2021. Less than a year later they were promoted to Staff Engineer.
Diversity, Equity & Inclusion at Cutover
- We're keenly focused on building a well-resourced DEI approach.
- We promote diversity and inclusion throughout our entire hiring process from job descriptions through to our interview panels. Though diversity comes in many forms, so far we have concentrated on improving our interview processes and encouraging applications from as diverse an array of backgrounds as possible. For our technical roles this year, 38% of our new hires have been female, 14% of new hires were of black or African-American heritage and 14% of new hires were of Asian heritage.
- We are engaging with several different organizations to take on apprentices from a variety of backgrounds. Through this initiative, we will be taking on junior employees who have come through non-traditional routes into tech and we are excited to be mentoring and supporting them throughout their growth at Cutover.
- We still have work to do but we are always looking to improve and celebrate our continued successes in this field.
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