Senior Sales Engineer, Invoca
$130-160k
+ Commission and Stock Options
Conversation analytics software to grow revenue
Be an early applicant
Conversation analytics software to grow revenue
201-500 employees
Be an early applicant
$130-160k
+ Commission and Stock Options
201-500 employees
Company mission
To enable revenue team to connect paid media investments to business outcomes, improve digital engagement, and convert more leads into sales.
Role
Who you are
- Business Acumen: The ability to translate a dry technical architecture into a "Value Story." You understand that the best code is useless if it doesn't solve a business pain point
- The "Multiplier" Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code
- Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment
Desirable
- Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js
- Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow
- Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use
What the job involves
- Our Sales Engineering team is the technical heartbeat of the go-to-market organization. We partner with Sales, Product, and Engineering to solve complex customer challenges. We are a collaborative, "egoless" team that thrives on continuous learning and pushing the boundaries of what AI can do for our customers
- End-to-End System Design: Design and maintain the "Gold Standard" demo environment, including the system architecture, database schemas, and API layers that power Invoca’s technical storytelling
- Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes "visible" and intuitive for non-technical stakeholders
- Scalable "Scaffolding": Create modular demo assets and "click-to-deploy" sandboxes that the broader SE team can easily customize for specific industry verticals
- Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes
- Strategic Pre-Sales: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers
- High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions
- AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains "AI-ready," acting as a feedback loop between the field and our core product developers
- Governance & Safety: Implement "Human-in-the-Loop" checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
More recently, Invoca has expanded its AI-powered revenue exeuction platform with a new no-code integrations for LinkedIn Ads and Reddit Ads, buiulding on existing support from platforms such as Facebook, Instragram, TikTok, Snapchat, and Pinterest. These additions allow marketers to directly connect social ad spend to phone calls, conversations and revenue. As pressure mounts on marketing teams to provide business impact beyond clicks and impressions, this expanded social advertising ecosystem strengthens Invoca's position as a leader in conversation intelligence and performance-driven marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Flexible Time Off: We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Healthcare: Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
- Mental Well-being & Employee Assistance Program: Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkplaceOptions program.
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical): We thank our long-term team members with a bonus after seven years of service.
- Wellness Subsidy: In further support of your well-being, Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Gregg Johnson
(CEO)Prior to joining Invoca in 2016, Gregg spent nearly 10 years at Salesforce, while there, he held a number of roles, including VP of Product Management (Chatter) and SVP of Product Management (Marketing Cloud). He also worked as a COnsultant at Boston Consulting Group and as a Sales/Marketing Manager at Ullink.
Peter Isaacson
(CMO)Peter is also an Advisor at Folloze and ClickZ.com as well as a Contributor to Forbes Communication Council and a Member at Revenue Collective. Previously, he was the CMO at Replicant, Demandbase, and Castlight Health. He also spent nearly 14 years at Adobe Systems, working as a Senior Director of Brand Marketing, VP of WW Field Marketing, and VP of WW Education Vertical Business.
Teresa Dietrich
(CTO)Prior to joining Invoca in 2024, Teresa was the Chief Product & Technology/Community Officer at Stack Overflow. She also served as the GLobal Head of Product & Engineering at McKinsey New Ventures and as CTO at Namely.
Michael DiFilippo
(CFO)Prior to joining Inovca in 2019, Michael was the CFO & Chief Administrative Officer at AppDirector. He also served as a VP/Division CFO (SaaS Division) at Citrix.
Ben Sullivan
(CRO)Ben joined Invoca in 2017 as a Senior VP of Sales, moving into the role of Executive VP of Sales in 2021 and CRO in 2025. Prior to Invoca, he spent 8 years at ON24 as a VP of Strategic Alliances & Business Development and VP of Worldwide Sales.
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