Forward Deployed Engineer, Assort Health

• Strong software engineering background with a track record of shipping production code
• Proficiency in Python
• Experience with APIs, integrations, and working across multiple systems
• Comfortable with ambiguity and building in fast-paced, high-stakes environments
• Excellent communication skills—you can explain technical concepts to non-technical stakeholders
• Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear
• Passion for healthcare and improving patient access

Desirable

• We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization
• You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows
• You'll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches
• You'll be the technical force behind bringing AI agents to life for healthcare organizations
• This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact
• Ship Production AI Agents:
• Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
• Build custom integrations with complex healthcare platforms
• Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
• Launch agents that handle thousands of real patient interactions daily
• Solve Hard Technical Problems:
• Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
• Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
• Build tooling and automation that makes every future implementation faster and better
• Optimize agent performance in production using real-world data and customer feedback
• Shape the Product:
• Partner directly with Product Engineering to influence platform direction based on what you learn in the field
• Identify patterns across implementations that become product features
• Work with Sales to scope technical requirements and demo capabilities to prospects
• Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need