Senior AI Operations Product Manager, Motive
GTM
CA$127-159k
More information about location
Fleet management platform for trucks
Open for applications
Fleet management platform for trucks
1001+ employees
Open for applications
CA$127-159k
More information about location
1001+ employees
Company mission
To connect the world’s trucks.
Role
Who you are
- Mixed business and technical background. You can “speak code” with developers and technical teams just as easily as you can understand nuanced business problems with sales teams
- 5+ years of product / program management experience, including at least 2 years of experience working directly with engineering resources
- Hands-on proficiency with GenAI fundamentals — prompt engineering (zero-/few-shot, chain-of-thought), RAG pipelines, and multi-agent orchestration
- Ability to model LLM operating costs (token burn, model choice, usage forecasts) and keep spend within ROI targets
- Experience creating business cases to justify internal tool investments
- Fluency in Agile for AI: backlog triage, sprints, rapid A/B experiments, and post-release monitoring
- Track record steering cross-functional delivery—acting as “connective tissue” between business, technical, and procurement teams
- Prior experience at a top-tier management consulting firm (McKinsey, Bain, or BCG) or Technology Consultants from Deloitte, PWC, Accenture etc. a plus
- Location: Remote USA or Canada (and must already be located in one of these countries)
What the job involves
- As our first Internal AI Operations Product Manager, you will be fundamental in establishing our internal AI product strategy and development practices, guiding the creation of AI solutions for 1000+ sellers
- In this pivotal role, you will wear many hats
- As the connective tissue between our Revenue organization’s business needs and our technical teams, you will translate prioritized use cases into clear user stories with actionable development requirements for our Revenue Developers
- You will maintain the internal product roadmap, guiding an agile development cycle across user story creation, building a proof-of-concept, full scale development, UAT, and ongoing support
- You will also serve as a key member of our vendor evaluation team, researching AI vendors that meet the requirements of tools not already within our tech stack, scoring vendors against those requirements, and working across IT, procurement, and legal to progress vendor evaluations
- As a thought leader on AI within our GTM team, you will be responsible for creating + owning the processes and policies that GTM team members follow when leveraging AI while setting the standard for how the data that feeds our AI models is collated
- In partnership with our Sales Enablement team, you will serve as an AI expert in trainings across the organization, measuring and improving the adoption of the AI tools we launch
- You will be equally comfortable diving into the technical details of how chunking will be implemented in a new application with our Revenue Developers as you are explaining your token consumption forecast to an executive
- Above all else, you will be a key part of the team revolutionizing GTM at Motive using AI and play a significant role in the next phase of Motive’s revenue growth
- Serve as the connective glue between the Revenue organization and our Enterprise Systems team of technical engineers for all AI related builds and deployments
- Translate prioritized business use cases into technical development requirements and user stories for GTM AI Ops Revenue Developers and Enterprise Systems to execute on. Work across both parties to keep timelines, project plans, and project scope aligned
- Establish and maintain processes and policies around AI usage at Motive, in partnership with Motive’s IT leaders
- Partner with business and data teams to identify, prepare, and maintain high-quality data sources, ensuring our AI solutions have a strong foundation to leverage
- Own the internal development roadmap for AI agents, applications, and prompts. Guide an agile development process inclusive of use case intake, sizing (impact and effort), development, QA, release, and ongoing support
- Collaborate closely with the Revenue Developers who conduct the tactical agent, application, and prompt engineering work, ensuring that built AI tools meet user requirements and business objectives
- Size the ongoing consumption costs for agentic use cases based on anticipated usage, token consumption, and model selection
- Create business cases that support Motive’s AI investment priorities and guide prioritization across the AI ops roadmap
- Coordinate AI related vendor evaluations for the GTM team. This includes initial vetting, defining trial success criteria, navigating procurement / infosec / legal, and ensuring all high priority evaluations have an internally built tool included in the evaluation
- Provide regular updates to executive sponsors and business leaders, explaining technical concepts using common language and focusing on business impact
Our take
Trucking is a huge but fragmented industry that was largely ignored by Silicon Valley until companies such as Motive (formerly KeepTruckin) came along. The integrated fleet management platform acts as air traffic control for trucks, bringing drivers online and into the 21st century.
The company offers both hardware and software solutions to freight companies, allowing them to manage their fleet and keep their drivers safe. One of these solutions is an AI-powered dashcam that detects unsafe driving behavior in real time and instantly alerts the driver.
The platform, which is used by over 120,000 companies, from small businesses to Fortune 500 enterprises, received $150 million in VC in 2025, which is being used to accelerate its investment in AI and grow its enterprise capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2025
$150m
LATE VC
May 2022
$150m
SERIES F
Total funding: $717.3m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Obaid Khan
(Co-Founder & Board Member)Studied Political Science and Government at University of California before founding KeepTruckin in 2013.
Shoaib Makani
(Co-Founder & CEO)Studied Government & Economics at LSE. Analytics Intern at Yahoo. Worked for a year at Google as APMM. Went on to work in Business Development at AdMob.
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