Solutions Manager, Amazon
Brand Innovation Lab
$61.5-131.6k
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$61.5-131.6k
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- In this multifaceted role, you will need to demonstrate strong project management, analytical, and communication skills to successfully launch innovative solutions and deliver measurable results for Amazon's top advertising partners
- If you thrive in a fast-paced, collaborative environment and are passionate about digital advertising, we encourage you to apply
- 3+ years of digital advertising and client facing roles experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with managing multiple types of programs
- Indexes high in curiosity and willingness to test and learn
- Experience with annual brand and media planning
Desirable
- Experience in product marketing
- Experience in e-commerce or online advertising
- Experience in omni-channel marketing, search engine marketing or search engine optimization
What the job involves
- Interested in leveraging your program management, digital advertising, and relationship management skills to help Amazon.com launch and optimize advertising campaigns?
- Amazon is seeking an experienced Solutions Manager with a passion for innovation and experimentation to develop and execute advertising programs for Amazon's largest advertising clients
- As a Solutions Manager, you will be responsible for supporting program executions across a number of touch points including digital and out-of-home ads
- You will work cross-functionally with teams in Advertising Sales, Product Management, Engineering, and Design to execute programs globally
- You will own business updates, revenue goals, and performance for these campaigns serving as the central point of contact for internal stakeholder management
- You will continuously analyze program data and user feedback to improve product
- Successfully manage internal and external stakeholders to support single and multi-locale launches
- Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective
- Leverage customer feedback to drive continuous program improvement
- Build business rationale to inform the prioritization of your programs' roadmap
- Apply experimentation frameworks to program enhancements to validate customer value
- Own program operations, including workflow and training documentation and coordination with account teams
- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences
- Present confidently to Amazon senior management as well as other large audiences
- Work at all levels in the organization, with no job being considered too large or small
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
Salary benchmarks
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