Senior Product Designer, Borrowell

• If you're excited about being empowered and accountable for delivering results and want to be part of building one of Canadaʼs fastest-growing fintech companies, this is the role for you!
• A portfolio demonstrating empathy for user problems with a strong end-to-end design process crafting experiences for web and mobile
• Experience owning design problems within a product team, with the ability to be self-driven managing multiple projects in an agile environment
• Fluency in user research methods and usability testing, with a solid understanding of product thinking: funnels, user segmentation, A/B testing, and growth frameworks
• Expertise in Figma and other modern design tools
• Strong knowledge of web and native mobile patterns, interaction standards, and design system best practices
• Clear, confident communication with the ability to explain the why behind design decisions

Desirable

• As a product-centric company, Borrowell is looking to add a creative and passionate Sr Product Designer to our team
• Reporting to the Manager, Product Design, you will be working collaboratively with our Product, Data, Marketing, Engineering, Revenue, and Member Experience teams to design, launch, optimize and test features
• Youʼll drive strong decision-making informed by user research, industry trends, and data analysis
• You'll have the opportunity to take design ownership of large projects, working closely with a cross-functional team of talented designers, product managers, engineers, QA, marketers, and data analysts
• Collaborate closely with Product, Engineering, Business, Data, and other cross-functional partners to create intuitive, delightful, and functional experiences that solve real user needs
• Lead end-to-end design processes within your product pod, leveraging strategic design thinking and iterative methodologies to deliver user-centred designs informed by testing and research
• Translate product strategy and requirements into clearly defined experiences that meet business goals without compromising design quality
• Conduct user research and competitive analysis, synthesizing findings into actionable insights using artifacts like journey maps, user flows, and storyboards
• Leverage qualitative and quantitative research to proactively identify pain points, build user empathy, and advocate for optimal user experiences
• Clearly communicate design decisions and rationale to cross-functional stakeholders, building shared understanding and alignment
• Contribute to our design system and component libraries by actively improving consistency, scalability, and documentation
• Champion design and research practices across the org by contributing to shared documentation, facilitating design critiques, and helping cross-functional partners understand and engage with the UX process