IT Systems Engineer, Clover Health
+ Employee Stock Purchase Plan offering discounted equity
Medicare provider
Open for applications
Medicare provider
501-1000 employees
Open for applications
+ Employee Stock Purchase Plan offering discounted equity
501-1000 employees
Company mission
To improve the quality of life of our members and physicians by reducing doctor-insurer friction and increasing visibility into the health of each patient, leading to improved care.
Role
Who you are
- You have 5+ years of experience in IT, with at least 3 years as an IT Systems Engineer
- You have experience with configuring and administering IdP systems like Okta
- You have experience with creating automation workflows using Okta
- You have familiarity in scripting, API and automation using python and bash
- You have knowledge of networking concepts, infrastructure topology & architecture, scalability and systems engineering
- You have experience with administering macOS and Windows endpoints in an enterprise environment
- You have significant hands-on experience working with SaaS offerings and their API endpoints
What the job involves
- We are looking for an IT Systems Engineer to join our team. You’ll be part of a team responsible for a wide range of applications and infrastructure that empower our employees across the business
- In this role you will partner with the business on key technology initiatives and drive business value through innovation, automation and maintaining stability of our applications and infrastructure
- You will work with our systems engineering team to deliver solutions while being adaptable to handle complex challenges, processes and situations
- Document processes, procedures, run books, and troubleshoot issues as new solutions are deployed
- Coordinate cross-departmental efforts to ensure solution compatibility and deployment success
- Automate routine tasks and build sustainable and scalable solutions
- Generate proof of concept design and review. Coordinate deployments into production
- Develop and maintain a thorough understanding of key systems including AWS, Azure, GCP, Okta and Zscaler
- Maintain security, backup, and redundancy strategies
- Assist in managing vendor relationships including licensing, evaluating new features and aligning technology with business needs
- Own application integrations and infrastructure monitoring
- Partner with Engineering, Security and other Technology Teams to support shared infrastructure
- How is success measured in the first 90 days?
- Evaluate current state of automation workflows, resolve any ongoing errors and suggest improvements for optimization
- Write knowledge base articles for new processes and/or troubleshooting steps and review historical data and updating where necessary
- How is success measured in the first 6 months?
- Assume ownership of current Okta workflows and make recommendations based on design, security, functionality and organizational needs
- How will success be measured in the future?
- Ongoing partnership with security and IT compliance teams on IAM strategy and execution, which will continue to mature our onboarding and offboarding processes
- Design and execution of new workflows that will reduce manual processes, save time and resources and process errors
Our take
Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients.
Through its approach, Clover's physicians are able to focus on people, rather than paperwork. It has a patient-centered analytics and dedicated care management team, and thus is able to rapidly identify potential healthcare risks to provide preventative care. This helps to provide a more sophisticated level of care than existing providers, even if its market share is relatively slim compared to competitors like UnitedHealthcare and Humana.
Over the years it has performed well in a rapidly growing market, but in 2021 ran into issues with profitability in the market due to inefficient costings, an issue it is steadily nipping in the bud in 2023. However, the number of elderly Americans has doubled over the past 25 years, and the market is expected to do the same between now and 2025. This upward trend brings hope of revitalising the growth and strong financial performance Clover has seen in recent years, especially as it focuses more on profitability through 2023.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2019
$500m
SERIES E
May 2017
$130m
SERIES D
Total funding: $925m
Company benefits
- Paid parental leave and a life insurance policy
- Commuter benefit program
- 2 paid volunteer days for an organization of your choice
- 401(k) contributions
- Home office reimbursement for full-time employees
- 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
- Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit
Company HQ
Downtown, Nashville, TN
Articles
Leadership
Vivek Garipalli
(CEO & Board Member)They started out in Healthcare Investment Banking with Credit Suisse before joining the Blackstone Group. They also worked in Private Equity at J.P. Morgan, and co-founded Ensemble Health Partners and CarePoint Health System.
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