Partner Experience Product Management Director, Salesforce
$216.3-380.3k
Salary partially dependent on location
More information about location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$216.3-380.3k
Salary partially dependent on location
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 8+ years of product management experience, with a track record of owning strategy, roadmap, and prioritization for a platform or ecosystem product
- Proven ability to design and launch operating models, processes, or systems from scratch, translating ambiguous business needs into clear structure without a template to follow
- Strong quantitative and analytical skills, with the ability to define and track adoption, quality, and business-impact metrics
- Outstanding written and oral communication skills, including experience presenting to and aligning executive leadership
- Demonstrated ability to lead cross-functional teams (engineering, design, business stakeholders) in a matrixed organization, with readiness to grow into people management
- Bachelor's degree in a technical, business, or analytical discipline, or equivalent practical experience
What the job involves
- This role sits within Salesforce's Partner Experience organization, the team responsible for how our entire partner ecosystem, spanning ISV, Consulting, and Reseller partners, experiences Salesforce from their first interaction through ongoing growth
- We're building a single, headless experience layer that serves every entry point, from Slack and web access points to embedded agents, on top of a shared foundation of partner identity and context, business logic, and knowledge. Built once, delivered everywhere. It's an early-stage, high-visibility bet with a lot of ground still to cover, and this role will help shape what it becomes
- The role puts you at the center of bringing agentic AI to that ecosystem. You'll own the growth of this headless, agentic platform, defining the catalog of services delivered to partners and the internal teams that support them, working with a cross-functional team to prioritize, curate and design that catalog, and driving a rapid-innovation operating model that lets business owners continuously evolve it at speed
- Research and engage broadly: dig into candidate services, analyze data from across the business, and hold ongoing conversations with stakeholders across the global partnerships organization and directly with partners, then work with engineering and UX to turn what you learn into shipped services across the platform's headless surfaces
- Own the pipeline: curate which partner-program services join the platform, define how they work, and prioritize investment across the portfolio based on partner and business impact
- Build the operating model: design and evolve the communication and operating model that lets business owners across partner programs, partner account management, enablement, sales, and marketing configure and manage their services without slowing the platform's pace of innovation, and oversee how the catalog continuously evolves as business needs change
- Own the metrics: define, track, and evolve the measures that show whether the catalog is meeting partner and business needs, such as the range of needs the platform can reliably handle and its reach across the surfaces partners use, developing new measures as the catalog grows in scope and complexity
- Communicate the vision: represent the roadmap for this agentic platform and its business impact to stakeholders across a highly matrixed organization, from engineering to partner programs to sales
- Build toward a growing team: as the service catalog and its complexity expand, you'll grow into leading the product managers and cross-functional leads who own it
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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