Outbound Coordinator, SWORD Health
Predict
+ Incentive program + Equity shares
More information about location
Connecting physical therapists with technology
Job no longer available
Connecting physical therapists with technology
501-1000 employees
Job no longer available
+ Incentive program + Equity shares
More information about location
501-1000 employees
Company mission
To free 2 billion people from pain.
Role
Who you are
- Bachelor's Degree preferred
- 2 years of inside sales experience preferred
- Experience in cold calling, call center is preferred
- Ability to navigate across technology platforms
- Excellent communication and interpersonal skills
What the job involves
- We are seeking a driven Concierge Coordinator to educate members on the benefits of the Sword program and helping members to engage in our program if they wish
- Place 100+ outbound calls to members and respond to inbound members inquiries
- Speak with prospective members and show them the benefit of enrolling in Sword’s digital physical therapy services
- Troubleshoot and follow up with members to help them enroll
- Provide concierge-level service with every member we connect with and establish a successful rapport to instill trust in our team
- Proactively communicate the benefits and the value of our service with every member you contact
- Collect and maintain accurate notes in our data system
- Follow up in a timely way with members and other team members
- Meet personal/ team qualitative and quantitative targets
- Be a part of a groundbreaking company where technology meets empathetic patient care
- Career development opportunities in a fast-growing sector of the healthcare industry
- A role with direct impact: your work meaningfully contributes to the health and well-being of our members
Our take
For a number of reasons including cost, only about 30% of patients complete their physical therapy regimens. This results in millions of people not receiving the full breadth of care they need to reach full recovery. And physical therapy practices are missing out on a massive amount of revenue potential.
SWORD Health’s clinical-grade virtual therapy platform pairs physical therapists with FDA-listed wearable technology to deliver personalized treatment plans that are more effective, easier and less expensive than traditional physical therapy. This encourages patients to complete their regimes, and allows practices to bolster their income.
The company works with insurers, health systems and employers across globe, with companies from the Fortune 100 and 500 companies included among its clients. It is the fastest-growing MSK company, and a double-Unicorn. New funding will support SWORD in its plans to prepare for an IPO, perhaps as early as 2025.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Jun 2024
$30m
LATE VC
Nov 2021
$163m
SERIES D
Total funding: $327.2m
Company benefits
- A stimulating, fast-paced environment with lots of room for creativity
- A bright future at a promising high-tech startup company
- Career development and growth
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
- A stimulating environment with room for creativity
- A flexible environment where you can control your hours (remotely) with unlimited vacation
- Access to our health and well-being program (digital therapist sessions)
- Remote or Hybrid work policy
Company values
- People Over Profit - We only succeed when our members do, members over money, always
- Invent the Future - Innovation is in our DNA
- Always be Delighting - We don't stop at good enough, we go above and beyond to delight at every possible opportunity
Company HQ
Chelsea, New York, NY
Articles
Leadership
Virgílio Bento
(Co-Founder & CEO)Co-Founder of EX Capital. Received their PhD in Electrical Engineering from the Universidade de Aveiro.
Márcio Colunas
(Co-Founder & CSO)Co-founded EX Capital and Findster Technologies. Previously worked as an Analyst/Software Engineer at Neuroinova, and was a Researcher at the Universidade de Aveiro.
Share this job
View 14 more jobs at SWORD Health