IT Systems Engineer, Duolingo
$76.5-151.8k
+ Equity
Language education platform
Job no longer available
Language education platform
1001+ employees
Job no longer available
$76.5-151.8k
+ Equity
1001+ employees
Company mission
To give everyone access to a private tutor experience through technology, making learning fun and providing universal access to language education.
Role
Who you are
- 5+ years of experience in IT Operations, with a broad skill set in IT infrastructure and SaaS management
- Advanced experience in identity and access management (IAM), with hands-on management of platforms like Google Workspace and Okta
- Strong experience managing a fleet of computers through an MDM system like Jamf, demonstrating an understanding of device management in a distributed environment
- A proven track record of leading projects, wrangling complex problems, proposing innovative solutions, and focusing on results driven by metrics
- Familiarity with version control tools like GitHub, and experience using AWS or GCP for CI/CD pipelines, contributing to automation and DevOps practices
- Experience building Slack Bots and using automation with Bash, Python to design effective solutions for various scenarios
- Excellent communication and prioritization skills, with solid customer service awareness and the ability to work well with others across different levels of the organization
- Expert knowledge in Apple macOS and a solid understanding of network fundamentals
Desirable
- Over 7 years of IT operations experience in IT Operations
- Advanced knowledge in scripting and automation, capable of writing custom scripts to automate repetitive tasks and enhance system integrations
- Exceptional proficiency in integrating and optimizing development workflows with version control systems and cloud-based CI/CD pipelines, to facilitate seamless operations and team collaboration
- Demonstrated commitment to the tech community and collaborative innovation through contributions to open source projects related to IT infrastructure management, including SetupYourMac, Munki, and Nudge
- A history of mentoring team members and leading by example in both technology adoption and process improvements, fostering a culture of learning and growth
- Demonstrated ability to identify inefficiencies and implement innovative solutions that improve IT systems and processes, showcasing creativity, adaptability, and a commitment to continuous improvement
- Experience with VPN solutions like Tailscale or extensive experience in troubleshooting wireless issues and implementing RADIUS for wireless authentication, indicating a solid ability to enhance network security and efficiency
What the job involves
- As a IT Engineer, you will play a pivotal role in enhancing our IT infrastructure and streamlining operations to support our rapid growth
- You'll collaborate with other teams to manage and optimize our SaaS application portfolio
- Your expertise will contribute to the support and enhancement of IT processes, leading high-impact IT projects, and ensuring our IT infrastructure operates seamlessly
- Manage, optimize, and secure our SaaS application portfolio, including overseeing our identity management system
- Orchestrate and implement critical IT projects with a focus on automation, security, and efficiency
- Design and implement automation for employee lifecycle processes to improve IT tooling
- Support the IT Helpdesk or Workplace Team with versatile IT support
- Continuously enhance IT systems and processes using feedback and best practices
- Resolve network issues, leveraging your understanding of network fundamentals
Our take
Duolingo is a free to use language learning app, offering 100+ courses in more than 40 languages. It is the most downloaded education app in the history of the App Store and has previously been awarded Apple's iPhone App of the Year and Android's Best of the Best.
With over 500 million registered users, the company has unprecedented data insights on how people learn. Its team of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve its effectiveness.
Alongside language courses, the company has created the Duolingo English Test which is an affordable and convenient language certification option accepted by more than 2,000 universities and institutions worldwide. Since its 2021 IPO, Duolingo has shown strong momentum. And regular changes to the app have brought increased user engagement, retention and stronger conversion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2020
$35m
LATE VC
Apr 2020
$10m
LATE VC
Total funding: $183.3m
Company benefits
- Medical, dental, and vision for employees as well as eligible partners and dependents
- Mental health benefits such as therapy sessions and coaching to support you to be your best self
- Fertility benefits to support your family planning journey
- Fully paid parental and adoption leave
- Fully paid subscription to Care.com and paid backup days for dependents and your fur family
- 401(k) with generous match and immediate vesting
- 20 days of paid time off, with two additional weeks off for winter break
- First-time home buyer bonus (in Pittsburgh)
- Competitive salaries and equity
- Yearly stipend for professional development
- Transportation reimbursement for however you get to work
- Lunch prepared daily by our in-house chefs
- Annual international retreat for all full-time employees
- Monthly events celebrating our team and their amazing work
- On-site gym and massages
- Game room for taking brain breaks
Company HQ
East Liberty, Pittsburgh, PA
Leadership
Luis von Ahn
(CEO & Co-founder)Professor at Carnegie Mellon University and founder of CAPTCHA and reCAPTCHA sold to Google.
Severin Hacker
(CTO & Co-founder)PhD in computer science from Carnegie Mellon University.
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