Staff Content Designer, Okta
$170-256k
+ Bonus
Management platform securing resources from cloud to ground
Be an early applicant
Management platform securing resources from cloud to ground
1001+ employees
Be an early applicant
$170-256k
+ Bonus
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- 5+ years of relevant experience working in web or product content development
- Deep expertise in content design, UX writing, and information architecture. You can create content strategies that balance user needs, business goals, and technical constraints
- Have a seasoned background in detangling the content experience across complex customer journeys and realigning it in a way that makes sense
- You are a forward thinker, with a history of crafting design solutions that consider future states and scalability, contributing to long-term product strategy
- You are a champion of the user experience ensuring consistency and cohesion
- A track record of solving complex problems. You thrive in ambiguity and can align stakeholders around clear, scalable solutions
- You excel at cross functional collaboration with a history of facilitating problem-framing resulting in guiding product teams with content strategy
- You can lead effective critiques and help resolve design-related conflicts within the team
- Strong facilitation skills. You can lead cross-functional discussions, run workshops, and guide teams through structured problem-solving
- You’re an educator at heart, teaching cross functional partners on content design best practices and strategic thinking
- You excel in communication and have the capability to explain complex concepts, ensure alignment and influence decision-making
What the job involves
- As a Staff Content Designer, you’ll ensure the words we use keep people safe by design
- Using user-centered design methods, empathy, logic, and data, you will plan and create the content that users interact with when they use Okta products
- You will collaborate with designers, product managers, and researchers to concept, design, test, and deliver user experiences that solve the needs of Okta customers
- You will also partner with cross-functional teams to ensure content quality, AA-level accessibility, and localization standards
- You’ll sit on the Okta Design Team
- The Okta Design team consists of Design, UX Research, and visual and content design
- Collectively, they play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform our work
- We collaborate closely with each other as well as with Engineering and Product Managers to create industry-leading products that deliver value for our customers
- Create a cohesive narrative and consistent voice across the product experience
- Own content from concept to implementation, including naming features/products, defining navigation labels, and creating taxonomies as needed
- Guide users with clear, consistent UI copy for key product flows—including onboarding, empty states, buttons, links, promos, status messages, notifications, settings, and alt text
- Own content for projects from concept to implementation, prioritizing projects in collaboration with the Principal Content Designer
- Collaborate regularly with designers, researchers, technical writers, product managers, and engineers—as well as with legal and marketing as-needed
- Partner with program managers, designers, and researchers to create efficient content design workflows
- Create content stimuli with the research team to test and ensure content resonates with users
- Present work regularly to design teams and cross-functional partners to create awareness and understanding of content design processes, recommendations, and results
- Contribute to the Okta Odyssey Design System, establishing reusable copy patterns for components, templates, and flows
- Educate cross-functional partners on the role and capabilities of Content Design
- Conduct content audits and user research to identify gaps and opportunities for improvement
- Create content stimuli with the research team to test and ensure that content resonates with users
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. They aim to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company values
- Love our customers
- Never stop innovating
- Act with integrity
- Be transparent
- Empower our people
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Todd McKinnon
(CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
People progressing
Joined as Senior Manager, Recruiting EMEA and promoted to Director, Recruiting EMEA after 3 years. Promoted again to Senior Director, Recruiting EMEA after another 3 years.
Salary benchmarks
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Diversity, Equity & Inclusion at Okta
- Workforce: We believe in recruiting diverse talent to create balanced teams
- Workplace: We support and empower employees to be authentic and grow through open conversations and education
- Marketplace: We go to market and sell to diverse audiences
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