Senior Account Manager, refurbed
Refurbished electronics marketplace
Be an early applicant
Refurbished electronics marketplace
201-500 employees
Be an early applicant
201-500 employees
Company mission
Refurbed's mission is to change the world for the better by making refurbished products the new normal.
Role
Who you are
- You hold a university degree, with 3+ years of experience in operational Account Management, ideally with marketplace and/or retail businesses
- You command English and Italian at a professional, negotiation-ready level; German is a plus
- Proven experience in managing and growing accounts, driving performance improvements, and coordinating operational projects with a hands-on mentality and entrepreneurial mindset
- You are passionate about working with people and can effectively communicate, influence, and build trust with stakeholders at different levels
- You are resilient, learning from setbacks without losing momentum, and bring a structured, analytical approach to problem-solving
- Experience with Consumer Electronic industry is a plus
What the job involves
- As a Senior Account Manager, you will take full ownership of a defined seller portfolio and play a key role in developing its long-term success
- Your core mission is to grow these accounts by identifying new countries, categories, and products where sellers can expand their sales
- Beyond driving numbers, you will act as the trusted partner for your sellers, representing refurbed in every interaction, uncovering and leveraging synergies to unlock sustainable, mutual growth
- This role will have high visibility in the company, working closely with Refurbedās leadership team and offering a fast career growth path
- Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products
- Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbedās position
- Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation
- Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams
- Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform
- Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives
Our take
Buying refurbished electronics can be a fantastic way to give a device a second life whilst saving a bit of cash, but many people are skeptical of doing so. Such items are often sold through illegitimate channels and there is no guarantee that the device will work for long, resulting in people avoiding refurbished goods.
Refurbed provides a refurbished electronics marketplace, which is challenging this. It allows users to browse and purchase refurbished devices that come with a minimum of 12 months' warranty.
The platform operates based on a monthly subscription fee, and whilst this will present a challenge when alternative marketplaces are free to use, the company has recognised that consumers are happy to pay for quality and warranty. Through its marketplace, the company aims to increase the prevalence of refurbished device purchases, helping to reduce waste and carbon footprints and help consumers save money in the process. 2023 funding is being used to expand the product offerings on Refurbed's circular economy platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2023
$57m
SERIES C
Aug 2021
$54m
SERIES B
Total funding: $129.8m
Company benefits
- Refurbed Clubs - We have launched several internal clubs for team members to network, spend time together and share interests. Yoga, Mountain & Boards, Karaoke, Football, Board Games or Volunteering are among the current clubs that our team members enjoy
- Refurbed Parties - Work hard, party harder! We love celebrating success and therefore we plan four big events each year, including our anniversary, summer & Christmas party, as well as our very own Oktoberfest!
- Development opportunities - At refurbed, we embrace personal and professional development and are constantly working on new solutions. Apart from our Mentoring System, we love to organize seminars and workshops, such as "Young Leadership" and "Communication". We are currently working on the implementation of even more great opportunities!
- Gym membership support - Save -15% on your gym membership at GetFit! This gym is located right next to our office and offers the perfect space for your pre- or afterwork-workout
- Free fruit & drinks - After your workout at GetFit you might want to grab a healthy free snack from one of our three fully-equipped kitchens! Even if you do not want to work out, delicious fruits are always available š After work, we are looking forward to having a drink (or two) with you!
- Remote work & flexi time - Work from our beautiful modern office located in the heart of Vienna or work from home - it's up to you! There are no core working hours - our team members can choose when they want to get work done
- Work equipment - Every team member receives a refurbished laptop on the first day. We provide everyone with additional monitors for working from home to be perfectly equipped even if not in the office
Company HQ
Leopoldstadt, Vienna, Vienna
Leadership
Peter Windischhofer
(Co-Founder)Founder of Yolmo.asia. Management Consultant for McKinsey & Company from 2014 to 2017.
Kilian Kaminski
(Co-Founder)Previously Marketing and Brand Manager for ProGreen, and was New Accounts Manager and Program Lead for Amazon Services from 2014 to 2017.
JĆ¼rgen Riedl
(Co-Founder)Alumnus of Startupbootcamp in 2012. Co-founder and CTO of refurbed since 2017.
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