Senior Manager of Product and Technology Analytics, Expedia Group
Online travel shopping company
Be an early applicant
Online travel shopping company
1001+ employees
Be an early applicant
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- The ideal candidate would have strong analytical & technical skills, commercial acumen and strong communication skills, and an interest in technology & travel!
- Excellent logical thinking, a very strong background (Bachelor’s/Master’s degree) in a quantitative field such as mathematics, statistics, physics, engineering, economics, operations research, data science or similar and 7+ years of experience in industry or equivalent
- Ability to analyse large amounts of data with demonstrated skills in understanding performance drivers, ideally in an API product environment
- Possesses solid theoretical foundation and applies advanced statistical methods to a broad range of problems. Knows advanced experimental design
- Strong SQL skills, with the ability to write SQL from scratch, and a good understanding of databases
- Experience with data visualization, preferably using Tableau
- Firm understanding of revenue drivers and commercial environment
- Excellent verbal, written and data visualization skills with the ability to adapt storytelling skills and level of detail to different audiences
- Ability to present complex analysis in a format that is easily understandable for the target Excellent project management skills with demonstrable experience in managing projects with different functions (product, strategy, engineering, etc.), prioritizing among conflicting demands and being comfortable with ambiguity
- Ability to work collaboratively in a fast-paced, dynamic environment, conveying strategic and tactical needs to technical and non-technical stakeholders
- 2-4 years of managing analytical teams including coaching and contributing to development talent planning
- Demonstrable experience in guiding and reviewing teams’ data-driven insights and recommendations to drive change or performance improvement for stakeholders through multiple projects using different analytics techniques
- Demonstrated ability to lead and inspire teams, fostering a collaborative and results-driven culture
- Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts
What the job involves
- As Senior Manager, Product & Technology Analytics you will play a vital role in the future of our fast-growing B2B business. You will be part of the PLS Product & Tech Analytics team, guiding analytical thinking, contributing to the strategic direction, sizing revenue opportunities, and quantifying risks
- An established people leader who typically leads a team of advanced analysts. Delivers work for defined domain /capability areas. Collaborates with senior management and partnered product, development and data science partners to deliver a portfolio of work and a high-performing, well-managed and talented team
- You will help define our understanding of success drivers, evaluate performance, and lead analysis on traffic, conversion and revenue drivers with a detailed understanding of our partners’ business model, supply and industry trends
- You will work with various teams across the company, including product, marketing, data, engineering, strategy, finance, and other data science teams, to understand and improve the performance of our products
- You will manage a team of analysts and have the opportunity to own and develop new insights, drive new ways of working, build something innovative and be part of an international team
- Perform deep-dive analysis and statistical tests to get to the bottom of performance drivers for our partners, provide recommendations for improvements and quantify results
- Build frameworks, create dashboards and design metrics to analyse performance and visualize insights
- Participate in cross-divisional work partnering with Product and Tech teams representing analytics
- Communicate analysis findings and recommendations to various levels including organization leadership and external partners
- Represent the team in meetings, ensuring perspectives of the broader Analytics team are incorporated
- Build an environment for team efficiency, where strengths are known and built upon and learning is shared to build capacity
- Display advanced domain (i.e. travel, online retail) knowledge, understanding the underlying business objectives and critical reasoning skills
- Ensure continuous improvements are made to our approach to diagnostics and storytelling
- Communicate across various levels of the organization; able to influence partners and senior leaders with relevant information
- As the most senior individual contributor in the team, raise the bar in prescriptive and predictive insights across product analytics, leading by example and coaching more junior analysts
Salary benchmarks
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- Private Health Insurance
Company values
- Force Simplicity
- Include Consciously
- Trust Each Other
- Go Get What's Next
- Choose Fearlessly
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
People progressing
Joined as Manager - Strategic Initiatives and has been promoted multiple times to Senior Manager - Strategic Initiatives after 1 year, to Director - Strategic Initiatives also after 1 year, and again to Senior Director - Strategy & Supply after 2 years. Now works as the Vice President of the Travel Agent Affiliate Program.
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