Key Account Manager, Marqeta
$151.9-225k
Salary dependant on location + Equity + Employee Stock Purchase Program
Modern payment and card issuing solutions
Open for applications
Modern payment and card issuing solutions
501-1000 employees
Open for applications
$151.9-225k
Salary dependant on location + Equity + Employee Stock Purchase Program
501-1000 employees
Company mission
To be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.
Role
Who you are
- Typically requires a minimum of 12 years of related experience with a Bachelor’s degree
- Organization Master: Staying on top of all matters in-flight by documenting, tracking, and supporting the daily functioning and operations of customer programs. Attention to detail and professionalism is key in all communications
- Self-Starter: You don’t sit around and wait for things to happen. You’re aggressive about getting the necessary tasks done while also anticipating needs before they arise
- Curious: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the payments industry. Come to the table with potential solutions rather than problems
- Strategic Connector: Build relationships and navigate internal teams in order to get answers, drive progress, and create solutions in a timely manner
- FinTech Fascination: You want to develop a deep knowledge of disruption in the payments space while working with the top innovators in the space. Strong skill-set working with Microsoft Excel and Google Sheets (pivot tables, VLOOKUPs, IF statements, SUMIFs, etc.)
What the job involves
- As a Key Account Manager at Marqeta, you will manage strategic accounts, focusing on relationship-building, revenue growth, and addressing customer needs through insightful solutions and data-driven strategies
- You will collaborate with cross-functional teams to provide exceptional client service, uncover revenue-generating opportunities, and deliver workable solutions to your customers
- This position requires a proactive, resourceful team player who has the ability to take ownership of projects, collaborate with cross-functional teams, and to see those initiatives to completion while streamlining processes and allowing our team to scale the growth of our business
- No day is the same in this role, as this role is key to working across our partners, customers, and organization to drive innovation in the industry
- Collaborate with AE partners to drive all aspects of a customer growth and retention strategy, including:
- Day-to-day management of customer portfolio
- Ensure partnership and programs are running smoothly and successfully
- Be a trusted leader to the customer and help them navigate the payments landscape
- Create monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team
- Add strategic value to the team by identifying opportunities to drive business and process improvements
- Develop and deliver high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.)
- Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers
Application process
- Application submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Pitch (panel interview), 45 min
- Offer!
Our take
Marqeta processes payments quickly, offering businesses a more straightforward way to take customer payments with its physical and virtual card solutions. The company has a string of major companies utilizing its flexible and scalable platform, including Uber, Doordash, and Square.
The company is rapidly expanding in Europe, with strong growth in processing volumes and new partnerships, including major collaborations with firms like Trade Republic. Along with the company's recent partnership with Visa and Affirm which introduces the Visa Flexible Credential, allowing users to access multiple payment methods on one card, adding convenience and flexibility.
With a focus on global growth and delivering innovative financial services, Marqeta is targeting new verticals and supporting underbanked businesses. With this aim, the company is on its way to deepening its impact in the fintech space and driving further innovation in payments.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
May 2020
$150m
LATE VC
May 2019
$250m
SERIES E
Total funding: $541.3m
Company benefits
- Praise: We believe in generously recognizing each other’s talents and contributions, and sharing the goodness we see
- Health and wellness: We cover your premiums for health, dental, and vision. Plus, your pet gets his/her/its own insurance, on us
- Flexible time off: We take time to relax and recharge when needed. We have unlimited time off for most employees and encourage an average of 5 weeks per year
- Marqeta paid family leave: We support all families. We offer 12 weeks of paid leave for all new parents and up to 20 for birthing parents. We also offer 4 weeks of caregiving leave
- 401k match: We invest in your future. We’ll match 50% of your contribution and up to 6% of your salary
- Meaningful equity: As owners of the company, we’re all in this together. Full-time employees will receive equity in Marqeta
- Giving back: We recognize we’re part of a larger community and encourage employees to donate their time and expertise to organizations they support
- Monthly stipend: You’ll get an additional monthly stipend on your paycheck to help fund your daily commute, cell phone, and/or internet connectivity
- Stock discount: The Employee Stock Purchase Program allows employees to buy discounted company stock
Company HQ
Northgate - Waverly, Oakland, CA
Leadership
Jason Gardner
(Founder)Having studied at Arizona State University, they worked in Management for Benettar Marble & Granite, NetManage, and Gartner Group. They founded PropertyBridge and spent 2 years at MoneyGram before founding Marqeta in January 2010.
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