Director of Cloud Site Operations, Crusoe Energy Systems

• 10+ years of experience in data center or cloud infrastructure operations, including 5+ years in senior leadership
• Proven success managing global, multi-site operations for cloud or hyperscale environments
• Deep knowledge of critical power and cooling systems, including liquid cooling for high-density GPU clusters
• Experience building and scaling global teams in high-growth, mission-critical environments
• Strong executive communication and cross-functional leadership skills
• Willingness to travel internationally (25–40%)

Desirable

• Crusoe is building a clean cloud for AI and high-performance computing
• As we expand our global footprint of GPU-optimized data centers, we are seeking a Director of Cloud Site Operations to lead day-to-day operations across our domestic and international sites
• This leader will ensure that Crusoe’s cloud platform—powered by 100% clean energy—operates at the highest standards of availability, efficiency, and sustainability
• The Director will oversee distributed teams, enforce operational discipline, and drive innovation in how we run and scale next-generation AI data centers
• Lead 24/7 operations across Crusoe’s global fleet of GPU-focused cloud data centers
• Ensure world-class uptime, performance, and resiliency while maintaining sustainability goals
• Standardize operational playbooks and enforce best practices for safety, security, and compliance
• Drive continuous improvement in efficiency (MTTR, PUE, MW utilization, NRC/OpEx per MW)
• Manage hardware uptime and operational readiness for large-scale GPU clusters (H200, B200, GB200, MI300X, MI355X, GB300, etc.)
• Ensure observability into performance and readiness across diverse geographies (U.S., Europe, Asia)
• Lead and develop a distributed global team of site operations managers, engineers, and technicians
• Build a safety-first culture focused on reliability, execution, and accountability
• Implement scalable staffing and shift models to support rapid growth and international operations
• Manage strategic relationships with colocation partners, OEMs, and service providers
• Ensure SLAs are exceeded while balancing cost, quality, and sustainability
• Partner closely with engineering, capacity planning, and product teams to align operational readiness with business growth
• Ensure global adherence to compliance frameworks (ISO, SOC, Uptime Institute, ASHRAE, etc.)
• Oversee physical and operational security, incident response, and root cause analysis
• Maintain operational excellence in high-density, liquid-cooled GPU environments
• Provide leadership updates on global site performance, capacity growth, and incident management
• Contribute to long-term site strategy, expansion roadmaps, and scaling models to support 300k+ GPU growth
• Serve as a thought leader for sustainable AI infrastructure, ensuring Crusoe remains at the forefront of clean compute