Director of Engineering, Relay

• If building the best in class banking product that is changing the way SMBs succeed speaks to you, we want to hear from you!
• You will leverage your 10+ years of software engineering experience, including 5+ years leading teams in high-growth environments, to inspire, scale, and guide your team in building exceptional products
• You apply your deep technical expertise and a track record of shipping impactful products to build scalable, reliable systems that accelerate delivery and empower teams to consistently delight customers and drive results
• You know how to build and scale an engineering team and support them in doing their best work
• You have excellent communication skills and are able to calmly provide clarity in times of uncertainty or change
• You're a pragmatic decision maker with a history of delivering product in startups - Intimately comfortable with shifting priorities, tradeoffs in scope, technical debt, tight timelines, etc. while also making the right decisions for customers
• You are highly customer focused and never lose sight of who we’re building for
• You value creativity over capital – you’re able to think creatively to find solutions to tough problems without endless resources
• You are an energetic and results-oriented person, you will lean on your experience delivering results to add value to our business and inspire the same ethos in your team
• You're highly collaborative and have a documented history of connecting the dots and managing cross-functional initiatives
• You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it
• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering
• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks
• You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team
• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself
• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward
• You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together
• You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too

Desirable

• Relay is entering an exciting new chapter of growth. We’re looking for a Director of Engineering to spearhead our core product teams through a period of rapid scaling, building systems that will power our growth and partner with our VP of Engineering to forge our next generation of leaders, ensuring engineering efforts and strategic product vision are perfectly aligned
• Lead and scale our product engineering organization as we double and then triple in size. You’ll attract, hire, and develop exceptional engineers and leaders, building the foundation for Relay’s next stage of growth
• Own the growth and performance of our engineering team, ensuring every engineer has the clarity, coaching, and support they need to thrive and deliver high-impact work
• Foster a culture of innovation and continuous improvement that empowers teams to take smart risks, experiment, and build groundbreaking solutions for small businesses
• Refine our playbook for high-velocity development. You’ll evolve our engineering practices to eliminate friction, raise the quality bar, and enable consistent, fast, and reliable delivery as we scale
• Align engineering with Relay’s mission. Partner with Product, Design, and business leaders to translate strategy into a unified roadmap, making tough prioritization calls to focus on what matters most to our customers and the business
• Drive alignment and delivery across multiple teams, ensuring the right systems, rituals, and processes are in place for teams to execute effectively and sustainably
• Partner across the company to build the systems and tools that scale. You’ll help shape the infrastructure, processes, and culture that enable our teams and Relay as a whole to grow with confidence and clarity

• Stage 1: A 45-minute Google Meets video call with a member of our Talent team
• Stage 2: A 1-hour Google Meets video call with the hiring manager, our VP of Engineering
• Stage 3: A 1-hour in person meeting with a member of our leadership team
• Stage 4: A take-home case study followed by a 60-minute Google Meet video call with our team