Senior Business Intelligence Analyst, ActiveCampaign
$110.4-151.8k
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$110.4-151.8k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 3-5 years of hands-on experience in a business intelligence or analytics-focused role, with a strong ability to answer unstructured business questions
- At least 2 years of SQL experience, coupled with a strong understanding of data modeling concepts and data warehouse architecture
- Proven experience with a modern data visualization tool such as Looker, Tableau, or QuickSight to build impactful reports and dashboards
- Exceptional analytical skills, with the talent to simplify complex data into clear, actionable insights and concise recommendations
- A forward-thinking approach to analytics, including experience integrating AI tools into daily workflows or building AI agents to automate data insights
- Experience building complex data models for financial metrics (e.g., ARR, GAAP accounting, revenue retention) is a significant asset
- A proactive mindset and a willingness to learn new skills and technologies on the job to stay at the forefront of the analytics field
What the job involves
- ActiveCampaign is seeking a Senior Business Intelligence Analyst to be a pivotal force in our Central Operations team
- Your mission is to deliver critical insights that directly improve operational efficiency across the organization
- You won't just be running queries; you'll be a strategic partner and internal consultant, empowering teams at every level with the clarity needed to make smarter, faster decisions
- If you have a proven track record of leveraging data to create tangible business impact, this is your opportunity to shape our company's future
- Act as a strategic consultant, using your analytical prowess to answer critical business questions and guide decision-making for stakeholders, including VPs and executives
- Design and build compelling visualizations, dashboards, and reports that distill complex quantitative analyses into clear, actionable insights for audiences at every level
- Dive deep into data exploration, leveraging cutting-edge analytical techniques—from statistical inference to machine learning and LLMs—to uncover hidden patterns and opportunities
- Champion data integrity by owning the validation, cleanup, and governance of core datasets in our Snowflake data warehouse, ensuring accuracy and reliability across the organization
- Collaborate cross-functionally to understand reporting requirements, define key metrics, and deliver analytical solutions that meet the evolving needs of our business units
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
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