Ecommerce Executive, Experian

12-Month Secondment

Salary not provided

+ Discretionary bonus

CSS

HTML

JIRA

Optimizely

Hotjar

Junior and Mid level

London

2 days a week in office (Victoria St, London)

Free credit check, score, and report

Open for applications

Free credit check, score, and report

1001+ employees

B2CB2BFinancial Services

Open for applications

Salary not provided

+ Discretionary bonus

CSS

HTML

JIRA

Optimizely

Hotjar

Junior and Mid level

London

2 days a week in office (Victoria St, London)

1001+ employees

B2CB2BFinancial Services

Company mission

We’re focused on a clear purpose — to create a better tomorrow for consumers, for businesses, for our communities and for our people. It's our mission to improve financial inclusion. By improving access to financial services, we empower people to unlock opportunities and transform their lives.

Job

Company

Role

Who you are

Experience in an eCommerce or website management role
Experience with customer journey optimisation and conversion rate improvement
Proficiency with analytics tools (e.g., GA4) and heatmapping/session replay tools
Knowledge of A/B testing methodologies and experience managing test roadmaps
Good understanding of different marketing channels (e.g., SEO, Paid Media, CRM) and how they impact website performance
Experience using Jira or similar ticket management software

Desirable

Basic HTML/CSS knowledge and familiarity with SEO principles and best practices
Exposure to tools such as Optimizely, Hotjar, or similar

What the job involves

We are looking for an eCommerce Executive to join our team on a 12-month fixed-term contract to cover maternity leave
You will manage and implement both executional and strategic initiatives on our public-facing consumer website, experian.co.uk
You will play an important part in optimising the user experience, promoting engagement, and supporting business growth through digital strategies
You will help manage important customer journeys across experian.co.uk, handling daily requests for new content production, updating live content, and delivering optimisation tests to improve page performance
Provide regular updates and analysis on the performance of webpages and end-to-end journeys; report important conversion and engagement KPIs, heatmapping insights, and session replay findings
Optimisation Testing: Lead the delivery of the A/B testing roadmap across core paid media journeys.Attend Agile ceremonies (block planning, stand-ups), define test briefs, manage development tickets, and conclude tests with analysis reports
Work with Acquisition, CRM, and Product teams to ensure the entire customer journey (from initial touchpoint to conversion) is seamless, relevant, and optimised. This includes aligning on campaign goals, messaging, and landing page experiences, and sharing insights to improve engagement, education, and conversion across channels
Content Delivery: Partner with Content and SEO teams to plan and implement their content roadmap for experian.co.uk
Project Management: Partner with the Product team on long-term enhancements to ensure new features are effectively represented on experian.co.uk

Salary benchmarks

Our take

Experian is one of the world's leading data and technology companies, best known for helping people and businesses understand and improve their credit. With free credit reports and tools that let users boost their score using everyday bills, Experian is making managing money a whole lot easier.

It's a powerhouse of a company too, operating in 32 countries and boasting an employee count of over 24,000. And its reach stretches across industries, helping lenders make fairer decisions, supporting healthcare teams in preventing fraud, and guiding businesses to use data more intelligently. It's a trusted name at the very heart of how the world uses data to make smarter financial decisions.

It's also investing in new technologies and ideas to make finance even fairer and faster. As data becomes more important in our digital lives, Experian's focus on innovation and transparency will surely keep helping people take control of their financial stories.

Steph

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.8)

Trustpilot (3.6)

Company

Company benefits

Hybrid working
Flexible working
Discretionary bonus
Pension
Bupa Healthcare
Sharesave Scheme
25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave
Discounted gym membership
Discounted dental cover

Company values

Working with integrity - We know that trust isn’t given, it’s earned. We’re committed to working with integrity and operating responsibly in every facet of our business. At Experian, that means treating our data, our people and our environment with respect.
Treating data with respect - We handle the data of 1.3 billion people and 166 million businesses worldwide, so it’s essential to our business that we maintain their trust. Ensuring that we collect, store and manage data safely and responsibly is fundamental to our success.
Investing in our community - We’re committed to investing our time, resources and partnerships to create a better tomorrow for our community.
Unlocking the power of data - Data has the power to transform lives for the better, so we're leveraging new technologies and innovative products to do just that.

Company HQ

Nottingham, UK

Articles

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Kelley Blue Book, Experian Team Up to Bring Buyers Better Vehicle History Reports

Leadership

Brian Cassin

(CEO)

Previously the Chief Financial Officer of Experian and, before that, Managing Director at Greenhill & Co., Brian served for nine years as a non-executive director of J Sainsbury plc. He has also held various senior roles at Baring Brothers International and the London Stock Exchange.

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