System Operations Engineer, Ada Health
2-3 days a week in office
Symptoms diagnosis and treatment advisory platform
Be an early applicant
Symptoms diagnosis and treatment advisory platform
201-500 employees
Be an early applicant
2-3 days a week in office
201-500 employees
Company mission
To create a world where everyone gets the healthcare they need.
Role
Who you are
- 3-5 years experience in a similar IT support role
- Strong knowledge and experience with identity management tools (Okta is highly preferred) and experience with Jamf and Google Workspace (GWS is essential)
- Experience managing macOS or Linux operating systems in an enterprise environment
- Experience with Atlassian, Github and managing API integrations is ideal but is not essential. Writing infrastructure as code is a plus!
- Knowledge of one or more programming languages, such as Python or Bash would be preferred
- Strong communicator and a solution-oriented mindset with a focus on improving IT infrastructure and user experience
- Excellent written and verbal communication skills in English (bonus points if you can also speak German)
What the job involves
- We are looking for a mid-level SysOps Engineer based in Berlin, Germany to help shape and define the next iteration of the infrastructure that manages Ada Health’s IT and endpoints
- Reporting into our Head of Infrastructure, you will leverage configuration tools such as Atlassian, Okta and Jamf Pro as well as a range of enterprise software to maintain a consistent and seamless user experience for our employees
- Continue developing our internal IT infrastructure and services (Okta, Github, Google Workspace, Cloudflare, Jira, Confluence, Slack), network (UniFi), including cloud servers (GCP, AWS)
- Optimize Okta Administration through automation, leveraging Okta Workflows and API integrations to automate identity management tasks and enhance security and efficiency
- Manage and scale our fleet of macOS and Windows devices and related infrastructure (Jamf Pro, Intune)
- Administer, maintain, and provide technical support for Atlassian tools, including Jira Software, Jira Service Management (JSM), and Confluence
- Manage hardware inventory and ensure effective lifecycle management of all physical assets
- Drive security standards in collaboration with the information security team and establish best practices for our enterprise environment
- Ensure regulatory compliance (e.g. GDPR) and manage backups and recovery processes
- Provide 1st, 2nd and 3rd level IT support to employees through our Jira service desk
Our take
The global digital health market is expected to reach $221 Billion by 2026. With more than 12M users globally, over 26.5M assessments and a suite of AI-driven enterprise solutions, Ada is a pretty large player in this emerging market.
The company's broad global reach and deep relationships with healthcare providers and professionals has allowed it to build a market-leading symptoms-diagnosis product based on Artificial Intelligence.
The product means Ada can move beyond symptom checking to help people monitor their health continuously and take proactive steps to keep it in tip-top condition. In 2023, it partnered with Pfizer to create a COVID-19 digital care journey for sufferers of the virus. That partnership, and many of Ada's other ventures mean new B2B revenue-driving opportunities from health systems, insurers and life sciences organisations.
The idea of proactive healthcare, catching a £100k per year problem when it is a £100 problem, has been a prize that digital health companies have long sought and failed. Ada's suite of products and connections is looking to buck that trend.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$30m
SERIES B
May 2021
$90m
SERIES B
Total funding: $189.5m
Company benefits
- Flexible working hours to maintain a healthy work/life balance
- 30 days holiday, plus public holidays to unplug, rest and recharge
- Support to set up your home office space, with the option for a co-working space subscription for our remote employees
- Parental benefits
- Employee Assistance Programs to help you look after your emotional wellbeing and deal with life’s challenges
- Stay active and healthy with a discounted ClassPass or Urban Sports Club membership
- Online Academy for learning and development opportunities
- Bike leasing scheme
Company HQ
Mitte, Berlin, Germany
Leadership
Claire Novorol
(Co-Founder & Chief Medical Officer)Before co-founding Ada, Claire worked as a Paediatrician in London before specialising in Clinical Genetics. She has degrees in Pathology and Medicine as well as a PhD in Neuroscience from the University of Cambridge.
Daniel Nathrath
(Co-Founder & CEO)Founded and led several internet startups based in Denmark, Germany, the US, and the UK. Earned an MBA from University of Chicago before working as a consultant for BCG.
Prof. Dr. Martin Hirsch
(Co-Founder & Chief Scientific Advisor)Published work on nerve modeling in Nature before starting a company around a nerve modeling program that saved thousands of animals from lab testing. Martin also has a PhD in neuroscience and a diploma in physiology.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 1 more job at Ada Health