CS Intern, VendorPM
Fall 2025
Minimum wage - $21/hr
Procurement marketplace for property managers and vendors
Job no longer available
Procurement marketplace for property managers and vendors
21-100 employees
Job no longer available
Minimum wage - $21/hr
21-100 employees
Company mission
To modernize how property management businesses work with vendors by providing an online marketplace for vendor management, sourcing, procurement, and compliance services.
Role
Who you are
- If you’re someone who thrives in fast-moving environments, loves turning ideas into action, and wants to grow alongside the business you’re helping build—we want to hear from you
- Because we’re small, we’re looking for independent thinkers and people who like to tackle ever-evolving problems
- Must be a student enrolled in a post-secondary institution program during the work term
- Available to work full-time hours for either an 8, or 12 month term
- You are customer-centric, naturally curious and undaunted by complex problems
- You have the ability to learn new complex software tools quickly
- Exceptional time management and multi-tasking capability. You thrive in an environment of uncertainty and change
- Ability to understand and communicate technical requirements and their impact on the business
What the job involves
- Manage the main inbound support channel, Intercom, serving as the first point of contact for client requests and ensuring timely, effective responses
- Own the onboarding data configuration process, overseeing data collection, clean-up, and preparation to ensure documents are accurately translated into readable, implementation-ready formats. This includes managing the entire process from start to finish, maintaining high standards of quality and accuracy, and ensuring lists are as clean as possible for seamless onboarding
- Collaborate closely with a team of three: the Director (Auzzy) and two Senior Customer Success Managers (CSMs)
- Provide ad hoc support to CSMs and cross-functional teams, helping streamline processes for property managers and vendors
- Assist in live client training sessions and participate in phone calls as needed
- Leverage tools like Slack, Excel, Clay, ChatGPT, and Intercom to enhance customer success operations and workflow efficiency
Application process
- Interview process step 1: Google Meets call with Recruiter
- Interview process step 2: Interview with the Hiring manager
Our take
Property managers must juggle the planning, sourcing, procurement, and management of building services and vendors in order to keep their business running smoothly. However, doing this whilst maintaining compliance can be a particular challenge when so many building services are required and communication occurs across many different e-mail threads and mediums.
VendorPM provides an all-in-one marketplace for property managers to connect with building services and vendors, allowing them to plan services, source and procure them, and manage contracts and compliance within the same platform. The company provides its services to over 100 property management firms and over 30,000 building service vendors, helping both parties to manage their business relationships efficiently and without friction.
Whilst property management firms and building service vendors can already contact each other, and do so compliantly, VendorPM presents a unique all-in-one solution to make this process simpler. With strong funding at its back, the company continues to innovate, build out its team, and expand across the United States.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2022
$20m
SERIES A
Feb 2022
$6m
SEED
Total funding: $27.5m
Company benefits
- Optional equity in a rapidly growing start-up funded by top-tier VC
- Health benefits package includes medical, dental and vision, etc
- 3 weeks vacation
- Flexible working arrangements, with the option to work from our vibrant downtown Toronto office or work remotely
Company HQ
Financial District, Toronto, ON
Leadership
Emiel Bril
(CEO & Co-Founder)Experience as Founder and CEO of A+ Inc. from 2010 to 2017. Founder of Bril Solutions Inc. since 2014.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at VendorPM