Product Designer, KareHero
UX & UI
£50-60k
+ Early stock options
health-tech care concierge solution for adult family caregivers
Open for applications
health-tech care concierge solution for adult family caregivers
21-100 employees
Open for applications
£50-60k
+ Early stock options
21-100 employees
Company mission
To help employers retain great talent by simplifying access to adult care for employees and their families.
Role
Who you are
- You think outside the box to come up with exciting and innovative ideas to keep our product cutting-edge
- You have excellent hands-on design experience, in Figma or a similar tool, and can guide the company on best practices
- You’re great at CSS, understand accessibility standards and the complexities of creating designs that can work across multiple platforms, devices and demographics
- You’re data-driven!
- You are personable and empathetic with users, and always striving to know and support them better
- You article your designs and thinking clearly, and use your influence to facilitate great discussions and good decisions
- You have a high bias for action and are proactive in anticipating and solving problems
- You really care about what you do, and strive for quality across every detail
What the job involves
- Join our team of product and engineering experts and help develop our product through the entire lifecycle: ideation, prototyping, release and continuous improvement
- Play a major part in our user experience research, conducting interviews and testing your ideas with people
- Maintain and improve our design library: establish design patterns and create reusable components that allow us to move fast
- Contribute to our product and design strategy, creating a vision for where we can help our customers most
- Focus on users at all times, deciding how the product will work and why it matters, balanced against what the business wants to achieve
- Frame problems as hypotheses to test and pick the most important ones based on risk and what the team knows
- Communicate design by telling stories to show the value and reasons behind ideas, and to get the results desired
- Create prototypes using technical knowledge in the right level of detail (paper, clickable and code)
- Test ideas with users to help teams make product choices based on evidence
- Design for accessibility from start to finish, meeting users needs to create the best possible experience for everyone
Application process
- Apply with your profile and portfolio
- Screening call with Richa (People & Talent Lead) to understand your career journey, motivation to join us and a chance to get to know us better - 40min
- Portfolio review with Jane (our Head of Product) and Connell (our CPTO) to assess skills for the role and give you a snapshot of your day-to-day - 45min
- A whiteboard exercise with Jane (Head of Product) and a senior engineering/tech team member to assess how you navigate through a live problem - 60-75min
- Founder's interview with Steph
Salary benchmarks
Our take
With almost 3 million people between 16-64 off work due to long-term sickness, and 1 in 5 people over 65, the UK workforce now supports more adult dependents than child dependents. 7 million working adults are today juggling work and care for a loved one, 87% of whom feel the toll on their mental health. Only 20% of employers are aware of caregiving employees within their workforce and women are 4x more likely to quit their jobs for caregiving duties.
KareHero is setting out to change this by providing end-to-end care solutions to caregivers, in turn helping employers attract and retain staff. Founded in late 2022, KareHero is a fast-growing company, that now supports more than one million families. Their clients include several FTSE100 companies as an employee benefit and customer benefit solution.
With its easy-to-access KareHero App, families have immediate access to hospital triage support, live support, and financial and legal support. With clients such as TSB Bank, Phoenix Group, and St. James's Place, KareHero is well on its way to positively impacting the lives of carers.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Opportunities to learn
"When I joined I soon realised there was a range of technologies in use. Some I knew well and some I had no experience with what so ever. They have..."
Company benefits
- A generous holiday allowance of 34 days each year (incl bank holidays and your birthday! An additional one week paid carers leave is also available to those who look after an adult loved one
- Flexibility - we work from home, helping you fit your work around your life
- Generous EMI stock option plan
- The best IT equipment for the job - we know how important it is to have the right set-up
- Working with world-class tech and business operators who are also experienced, career mentors
- 30 day Nomad working benefit
- Enhanced pension scheme with 3% employer contribution
Company values
- Caring: We are Family Caregivers building a company for family caregivers. We are here to co-create our company with empathy for each other, for the good of our mission. We are inclusive and care about our work and each other. We all understand that we will get there quicker together and better if we are happy
- Mission-Driven: If it doesn't help caregivers, we don't do it
- Outcome-Focused: We are always thinking, 'How does this help our mission and our company objectives?' We prefer outcomes over output
- Customer-Centric: We share the responsibility of building and maintaining an understanding of caregiver needs, pains, and what they need to get done. We always start with the caregiver
- Practical: We love to dream, to think, to ideate, but what we love most of all is seeing measurable positive impacts for working caregivers
Company HQ
London, UK
Leadership
Stephanie Leung
(Founder & CEO)Zero-ego award-winning People Manager! Former Uber EMEA leadership, 2nd-time startup founder/founding team. Experienced COO, CEO with global experience (US, Europe & Asia). Ex Goldman and Monitor.
Diversity, Equity & Inclusion at KareHero
Stephanie Leung (Co-founder & CEO, former DEI Co-chair at Uber)
- KareHero is a mission driven caring company, founded on the core principles of empathy for those who need support. As such, we believe people matter, no matter what your background is or where you come from! We represent multiple forms of diversity, across gender, race, sexuality, and class, so we know first hand why DEI matters. We have also spent large portions of our career pushing for DEI where it matters. We're committed to fostering an environment where everyone is valued and respected, and feels a sense of belonging across — not in spite of — our unique identities.
- Knowing this, we work to ensure KareHero is a harassment-free learning environment for everyone, regardless of: Gender, Gender identity Gender expression, Age, Sexual orientation, Disability, Physical appearance, Body size, Race, Ethnicity, Native language, Religion, or lack thereof, Class, Neurodiversity, Mental Health
- We aim to create an environment where KareHero team members actively create a welcoming and inclusive environment and a culture of inclusivity every day, from what we do and how we operate.
- We recognise that we can only realise our inclusion and equity goals and commitments by explicitly addressing systems of prejudice and exclusion. In order to create a truly inclusive and equitable environment, we want all members to feel comfortable at work. This means, as leaders, we acknowledge, confront, and deal with any experiences of inequality promptly if any experiences like this should happen.
- As early team members at KareHero, we welcome all members who practice self-awareness and are socially responsible in intersectional issues of diversity, equity, and inclusion
- We will conduct DEI training for all employees, and commit to being an organisation that represents the diversity you see every day. To this end, we aim to be a tech company that has as strong a gender balance as possible, along with true representation from all diverse backgrounds
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