Senior AI Engineer, MANUAL
+ Stock option plan
3 days a week in office
Digital clinic for hormonal imbalance, obesity, hair loss and more
Job no longer available
Digital clinic for hormonal imbalance, obesity, hair loss and more
201-500 employees
Job no longer available
+ Stock option plan
3 days a week in office
201-500 employees
Company mission
To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.
Role
Who you are
- You’re an experienced software engineer with 4+ years of commercial experience in commercial AI applications and use cases
- You are customer focussed and excited about making impact on a product that drives positive change to the lives of millions of people around the world
- You have a genuine enthusiasm for software engineering and take no greater pleasure than finding the right solution to the problem at hand and making practical tradeoffs
- You’re eager to continuously learn, grow and step out of your comfort zone
- The idea of working in a successful, high growth startup in a fast paced role excites you
- At least 4 years of commercial experience in developing & deploying AI/ML powered applications
- Practical experience with Python and familiarity with frameworks such as FastAPI, TensorFlow, LangChain / LlamaIndex
- Familiarity with prompt engineering, embeddings & RAG, and vector databases
- Experience with AWS ML capabilities (e.g. SageMaker, Bedrock) or their GCP/Azure equivalents
- Experience with evaluating and improving the accuracy, efficiency and performance of LLM and RAG implementations and use cases
- Track record of working autonomously, owning end-to-end outcomes, and influencing cross-functional teams in a fast-paced environment
- Great verbal and written communication skills and the ability to explain complex ideas in a simple way to non-engineering teammates and stakeholders
Desirable
- Experience with MLOps, CI/CD and production deployment of AI models
- Practical experience with chatbot development and conversational AI systems
- Understanding of responsible AI principles and practices
- Familiarity with scalable backend systems, cloud platforms and data engineering (pipelines, data cleaning, transformation & integration)
- A degree in Computer Science or Data Science is a plus
What the job involves
- We are looking for an AI Engineer to contribute to our mission to improve our patients' health and their lives, with the development of our web applications
- Develop and integrate AI-driven capabilities to improve the productivity and quality of decision making of our doctors, clinicians and nutrition experts (by automating routine tasks or enabling advanced data analysis) and build AI-native products that can assist our customers with behavioural change
- Leverage out-of-the-box AI/ML technologies (LLMs, RAG, embeddings) to create practical and scalable solutions for real-world use cases
- Collaborate with cross-functional teams (Product, Engineering, Customer Support) to identify opportunities & customer needs and translate them into AI-powered features
- Proactively share AI best practices with our Product & Engineering teams, and advocate for innovative solutions that can further improve our products
Application process
- Team fit interview: you'll meet with product & tech leaders
- Case study: a take home tech task to assess your software engineering skills
- Tech interview: you'll meet with tech team and discuss your case study solution
- 2 Interviews with members of the executive team
- Offer
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
Manual works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since, then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
Manual has raised an impressive amount of capital, most recently in 2024. This funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."
Funding (last 2 of 3 rounds)
Sep 2024
$38.8m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $73.8m
Company benefits
- Generous stock option plan
- Office snacks, Tuesday breakfast & Thursday lunches
- One annual company off site in Europe and quarterly social events
- Fitness & wellness benefit with Wellhub
- Electric Car Scheme
- Employee Discount
- Join one of the most promising scale ups in the healthtech space at a pivotal stage
- Enhanced workplace pension contributions
- Cycle to Work Scheme
- £400 per year learning & development budget with Learnerbly
- Private medical insurance
Company values
- We embrace the journey together: We recognise that we’re better together as one inclusive team; we support and challenge each other whilst looking after our health and the people all around us. We stay positive and always take the time to celebrate our successes
- We put our patients at the heart of what we do: We care deeply about our patients, our work improves their lives. We are bringing their voice into every action we take. We're obsessed with solving their health problems. We're always looking for ways to raise the bar and go the extra mile for each and every one of them
- We are owners: We own the decisions we make and follow through with what we say we’re going to do. We commit, and agree to disagree, so that we can get things done. We do what we say thoroughly and well, feeling proud about our work
- We make it happen: We have life changing ambition! We thrive on our mission and the challenges it presents. We're bold on what we can achieve and make brave decisions to get there; we're go-getters, doing today not waiting for tomorrow as we strive to realise our vision
- We improve each and every day: We’re eager to learn, we're incredibly curious, and forever seeking ways that we can continue to grow. We don't over-analyse the theory, we constantly iterate to improve. We passionately believe that daily improvements lead to more meaningful impact and results
Company HQ
Bermondsey, London, UK
Articles
Leadership
George Pallis
(CEO)Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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