Group Technical Program Manager, Coinbase

• You’ve got positive energy. You’re optimistic about the future and determined to get there
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone
• 10+ years of experience in technical program management at a technology company or in a technical capacity
• Proven ability to work with engineering, product, design, and operations teams to understand and improve developer needs and platform capabilities
• Strong knowledge of API design and best practices, including API gateways, versioning, security, and monitoring
• Strong knowledge of code coverage tools (e.g., SonarQube) and practices to ensure high-quality code across platform
• Experience setting and tracking KPIs (e.g., developer velocity, API uptime, and latency) to measure platform success and identify areas for improvement
• Proven track record of successfully delivering complex technical programs on time and within budget
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to navigate through ambiguity and drive clarity
• Bachelor's degree in computer science, engineering, or a related field (or equivalent work experience)

Desirable

• We’re looking for a Technical Program Manager to join the Strategic Programs team. You will be responsible for the strategy, planning, and execution of programs that drive improvements in the quality of internal Coinbase APIs and developer productivity
• Lead large scale programs that continuously improve service quality through increased adoption of the Internal Service Platform
• Drive improvements in the quality of our internal APIs and their documentation making them easily discoverable and reusable
• Implement measures to enhance developer satisfaction and improve the usability of service documentation
• Collaborate with cross-functional teams to identify opportunities and drive enhancements in service hygiene, efficiency, reliability, and security
• Be accountable for roadmap delivery including adoption and success criteria as defined in collaboration with your stakeholders
• Lead engineering, product, and design teams to support program goals, objectives, and key results (OKRs)
• Monitor program status, identify issues / risks, succinctly communicate issues, and proactively collaborate