Sales Engineer, ContactMonkey

• Our Sales Engineer is curious, hardworking, and highly driven to achieve outstanding results
• Your expertise in selling tech solutions and your ability to build strong relationships with stakeholders will be instrumental in achieving our sales targets
• In thinking like an owner, you will gain actionable insights from your customers' pain points that can help the future of our product roadmap and the way we position our solution
• Your superpower is being an expert problem solver and when faced with a customer challenge you won’t say “no”, you’ll say “how?”
• You are always thinking of game-changing ways to educate and manage relationships with your technical stakeholders
• Approximately 5 years of professional workforce experience
• 3+ years of B2B sales experience either a Technical Account Executive, Sales Engineer or Technical Support individual
• Comfortable working within the enterprise IT space and knowledgeable within Enterprise Email including technologies such as Google Workspace, Microsoft ActiveDirectory, DNS, email security
• Ability to forge strong, long-lasting relationships with senior executives and decision makers
• Ability to collaborate seamlessly with other parties of the sale, including SDR, AE and Sales Management
• Ability to creatively explain and present complex concepts in an easy to understand manner
• A strong track record and a genuine passion for selling technology solutions
• Has experience creating or contributing to the development of a formal handover/implementation process internally

Desirable

• Our Sales Engineer is the go-to technical expert on the sales team
• Reporting to our VP of Sales, our Sales Engineer maintains extensive knowledge of ContactMonkey’s products' parts, functions, and processes in order to partner in solution selling, executing strategic deals and supporting close sales
• Partnering with Account Executives to solution sell into prospective clients and secure new business
• Support in planning, preparing and executing on strategic deals in complex sales cycles
• Creatively approach educating and building relationships with technical stakeholders in
• Successfully match customer pain/requirements to proposed solutions
• Help to create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
• Manage all technical aspects of RFP / RFI responses
• Effectively communicate client needs to the R&D and Product teams for future product enhancements
• Ensures a smooth handover of the project to the Customer Success team
• Improve the efficiency of our sales cycle by contributing to process improvements & creating related documentation for technical stakeholders