Total Rewards Analyst, Zum

• You find the error before anyone knew there was one
• You're known for tracing a benefits deduction discrepancy to its source, fixing it, and building a check so it doesn't happen again
• You actually read the plan document. You know what ERISA requires before Legal has to remind you. That's just how you work
• You've reconciled carrier invoices at odd hours, not because anyone asked, but because something wasn't adding up and you couldn't let it go
• If this sounds like you, get in touch!
• You treat data like it means something — because in this work, it does
• You build processes that hold up under pressure, document them so others can follow, and improve them before you're asked to
• You handle compensation and benefits data with the discretion it deserves, and you communicate clearly with stakeholders who don't share your technical vocabulary
• You don't need a lot of structure to do great work. You do need a team that takes this function seriously — and we do
• 2–5+ years in total rewards, benefits administration, compensation, or a closely related HR function
• Experience supporting a multi-state employer of 1,000+ employees through payroll cycles
• Hands-on experience with ACH processing, remittance workflows, and carrier/vendor relationships
• Deep fluency in ERISA, ACA, COBRA, HIPAA, and state-level benefits compliance – not just awareness, working knowledge
• Proficiency with compensation survey platforms, ideally Radford/AON and Pave – you can manage submissions and job matching independently
• Excel or Google Sheets skills that go well past the vlookup; you build models, reconciliations, and reports that other people rely on
• A track record of operating without a lot of hand-holding in a fast-moving environment

Desirable

• We’re looking for a mid to senior total rewards operator who lives at the intersection of benefits administration and data integrity
• This isn't a strategic generalist role. It's a hands-on, own-it, build-it-right position on our People Operations team, and it needs someone who genuinely loves the work
• You own benefits reconciliation end-to-end – ACH payments, contribution remittance, deduction audits, vendor billing discrepancies
• You're the person Payroll trusts to hand off clean data and the person Finance calls when an invoice needs context
• You're not waiting to be looped in; you're already there
• On the compensation side, you’ll manage our compensation survey participation, maintain job matching libraries, and keep the architecture – job families, levels, grade bands – current and defensible
• When Talent Acquisition is building an offer or scoping a new req, you're their first call for benchmarking
• You’ll keep our HRIS and benefits platforms running cleanly, serve as system administrator for our benefits portals, and make sure our data is trustworthy enough that leadership can act on it
• You produce reporting on benefits costs, enrollment trends, comp ratios, and pay equity indicators – and you make it legible to people who don't live in spreadsheets
• Compliance isn't an afterthought for you. You track regulatory changes, flag risk before it lands, and partner with Legal and our brokers to implement required changes without drama