Senior Software Development Engineer, Zoom
$98.9-228.7k
Office located in San Jose, CA
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
$98.9-228.7k
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Have a Bacherlors or Masters in Computer Science, Engineering, or a related field (or a foreign equivalent)
- Have 5+ years of experience building large scale distributed systems in Java, with solid experience in Spring Boot framework
- Have experience with relational and NoSQL databases, such as MySQL, DynamoDB, MongoDB, and Elasticsearch
- Able to design and maintain RESTful APIs and backend microservices
- Have experience with CI/CD, containerization, and cloud-native development (e.g., AWS ECS, S3, ElasticCache)
- Have experience with performance optimization, multithreading, caching strategies, and scalability techniques
- Have the ability to clearly communicate and collaborate skills with a focus on practical execution
What the job involves
- You can expect to play a key role in shaping the future of Zoom Contact Centre platform
- As a Software Engineer, you'll work on high-impact, scalable services that support millions of users globally
- You'll collaborate closely with product, design, and engineering teams, contribute to architecture decisions while staying hands-on in development
- Zoom Contact Center is Zoom’s next-generation cloud-based customer engagement platform
- We provide intelligent, scalable, and real-time communication solutions for enterprises of all sizes
- Our mission is to build a seamless experience that empowers support and sales teams to better serve customers—through voice, video, chat, and beyond
- Designing and implement scalable, secure, and reliable backend services using Java and Spring Boot
- Implementing and improving monitoring, logging, and alerting to ensure system health, availability, and observability
- Working closely with cross-functional teams to translate business requirements into technical solutions and deliver high-quality features to customers
- Building and maintaining integrations with storage and search systems including MySQL, DynamoDB, Redis, MongoDB, and Elasticsearch
- Participating in on-call rotations, proactively respond to production incidents, and drive root cause analysis and long-term fixes
- Supporting CI/CD pipelines, automate tests, and ensure production system health and stability
- Participating in system design reviews, code reviews, and technical deep dives
- Triaging customer issues and contribute to long-term platform quality and performance
Application process
- End Date: January 22, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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