Customer Success Manager, Dashmote

Salary not provided

Salesforce

Junior level

Amsterdam

Must be based in Amsterdam

Sourcing, transforming, and analyzing publicly available data

Open for applications

Sourcing, transforming, and analyzing publicly available data

21-100 employees

B2BArtificial IntelligenceEnterpriseBig dataSaaSData Analysis

Open for applications

Salary not provided

Salesforce

Junior level

Amsterdam

Must be based in Amsterdam

21-100 employees

B2BArtificial IntelligenceEnterpriseBig dataSaaSData Analysis

Company mission

Their mission is to lead people through an AI & data-driven world and democratize the power of big data.

Job

Company

Role

Who you are

Bachelor’s degree in business or a related field
1+ years of experience in a client-oriented role (CSM, Sales, Account Management, Consultancy)
Executive-level relationship management and fostering of strong relationships
Experience determining customer objectives and driving adoption & engagement for enterprise clients
Significant client management experience is strongly preferred
Relevant industry (SaaS) experience strongly preferred
Professional fluency in English and impeccable presentation skills
Experience with sales tools like Salesforce is a plus
Based in Amsterdam

What the job involves

Successfully onboarding clients into our solution and supporting clients in reaching their internal targets
Establish and oversee the client’s adoption, training, and development of best practices to continuously drive the customer's return on investment
Design and implement best practices for building long-term strategic relationships with our clients
Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our solution
Prepare and educate clients on new features and releases
Act as the voice of the customer and collect feedback to drive continuous improvement of our product and team

Our take

The amount of data has increased exponentially in recent years, and as a result the need for making this accessible to everyday users has also grown rapidly. Dashmote is democratizing the power of AI, through sourcing, transforming and analyzing 200+ online data sources in 45+ countries globally.

The company serves a range of different markets and industries, helping companies with their marketing strategies, market visibility, sales execution, and revenue increase. It has attracted impressive enterprise clients including Coca Cola, Nestle, Heineken, and Unilever.

Having received significant funding, the company is focused on solidifying its position in existing markets and the potential markets it wishes to enter. The funding will be used to grow Dashmote's product portfolio and expand its teams & offices.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

-22% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 3 rounds)

Jul 2019

$2.7m

EARLY VC

Oct 2015

$0.1m

SEED

Total funding: $3.2m

Company benefits

Great office location right in the city centre of Amsterdam
Dashmote Flex: a mix of working from home and the office + 20 days of working remotely (anywhere in the world!)
Unlimited holiday policy
Company Laptop
Travel Reimbursement when located outside of Amsterdam
Referral Bonus
Free Dutch course (depending on availability)
Free access to well-being resources including certified psychologists (OpenUp)
Exciting work atmosphere with no shortage of fun team events, gatherings and snacks at the office
Working within an international team of around 60 people that truly value your contribution
An awesome culture of responsibility and the freedom to turn your ambition into reality - regardless of your role and level

Company HQ

Burgwallen Nieuwe Zijde, Amsterdam, Netherlands

Articles

Amsterdam-based visual analysis startup Dashmote receives €2.5 million from American and Chinese investors

11 AI leaders from Amsterdam to watch in 2021

Leadership

Stefan Tan

(CFO)

They are a Mentor for Startupbootcamp. Also an Advisor and Public Speaker.

Dennis Tan

(CEO)

They have previously co-founded The Influencers Movement, Lobulu Holding, and GNEC.

Salary benchmarks

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