Senior Product Manager, Smarsh
$180-225k
+ Company bonus + Stock options
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
Open for applications
$180-225k
+ Company bonus + Stock options
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- 8+ years of professional experience, including 5+ years in product management or equivalent
- Proven success in shipping impactful products end-to-end in a fast-paced, high-scale environment
- Demonstrated ability to translate customer and business needs into product requirements
- Strong analytical skills, with experience using data to inform decisions and measure outcomes
- Excellent written and verbal communication, with experience presenting to executives
- Track record of leading cross-functional teams and influencing without authority
- Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description
Desirable
- Experience in SaaS markets
- Technical background (degree in CS/Engineering) or strong technical fluency
- Experience with pricing and AI products a plus
What the job involves
- We are seeking a Senior Product Manager to drive strategy and execution for a critical product area within our portfolio
- At this level, you will own the vision, roadmap, and delivery for products that impact millions of users, and collaborate with cross-functional teams to deliver measurable business results
- You will combine strategic thinking, customer empathy, and executional excellence to bring clarity to ambiguous problems and inspire teams to build innovative, high-quality solutions
- Define and own the product vision, strategy, and roadmap for your area, aligned with company and team priorities
- Partner with engineering, design, analytics, marketing, and operations teams to drive product development from concept to launch
- Establish clear success metrics, track progress against goals, and adjust course based on insights
- Lead customer discovery and market research to deeply understand user needs and competitive dynamics
- Prioritize product opportunities, balancing short-term delivery with long-term strategic bets
- Communicate product strategy, updates, and results effectively to executives and cross-functional stakeholders
- Mentor junior product managers and contribute to the growth of the broader PM community
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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