Vice President of Technology, MOO
Salary not provided
Senior and Expert level
London
1-3 days a week in office
Online print & design company
Open for applications
Online print & design company
201-500 employees
B2CB2BDesignPrintingeCommerce
Open for applications
Salary not provided
Senior and Expert level
London
1-3 days a week in office
201-500 employees
B2CB2BDesignPrintingeCommerce
Company mission
To help bring brands to life with great design for everyone.
Role
Who you are
- A strong track record of senior leadership. You've led engineering organisations, not just teams: you've managed managers, grown other engineering leaders beneath you, and owned org design at scale
- A track record of taking an organisation through a step-change in pace and performance, or through a major transformation, and delivering the result. You've moved an organisation forward, not only held one together
- You operate as a true executive: you help shape company strategy and set technical direction, rather than waiting for it to be handed down
- Experience operating with boards and investors in a growth or investor-backed business, and comfortable being the technology voice in that room
- Breadth across the stack: experience with customer-facing ecommerce or consumer web, and with the operational, back-office, or supply-chain systems behind it. Exposure to manufacturing, logistics, or physical-product operations is a strong plus
- Experience modernising a significant platform, ideally moving from a monolith toward a modern, service-based or headless architecture, without stalling delivery along the way
- A genuine talent for building and retaining high-performing teams, with a high hiring bar and a real investment in growing people
- Hands-on fluency with AI-assisted development and modern SDLC practices, and a clear point of view on adopting them responsibly and effectively
- Commercial instinct: you connect engineering decisions to revenue, cost, and customer outcomes, and you can hold your own with commercial and finance leaders
- Clear, credible communication with engineers and executives alike, and the judgement to know which conversation you're in
What the job involves
- We're looking for a VP of Technology to lead our technology organisation through a period of significant change and investment
- We're modernising the platform that powers our ecommerce experience, connecting it more tightly to the post-purchase and manufacturing systems behind it, and raising the bar on how our teams build. You'll be the most senior technology leader in the business, sitting alongside our commercial, product, and operations leaders, representing technology to our executive team, and our board and accountable for the health, performance, and output of the whole organisation
- The direction is set and the team is moving. We are not looking for someone to tear it up and start again, and we are not looking for a caretaker either
- We want someone who raises the ambition, pace, and standards of a team that has momentum, and who changes things by building trust rather than by decree
- The mission matters and the ambition is high, and there's real work to do: sharpening how we deliver, growing and keeping brilliant people, and making deliberate, well-sequenced technology bets that move the business forward
- Represent technology at the top of the business. Own the technology strategy, the budget, and the narrative. Face off with the executive team and the board and make the case for where technology investment goes and what it returns
- Lead the functions. Own functional leadership across all of technology, spanning our ecommerce teams (storefront through checkout), our post-purchase and fulfilment teams, and the systems that run our manufacturing operations, with our platform and IT functions joining as part of an org design you will lead. Set the standards, the technical direction, and the way the team operates
- Set the pace. Hold the organisation accountable for outcomes, through your leaders rather than around them. Raise the ambition and the standard, and give your engineering leaders the support and air cover to deliver at pace
- Build and grow a high-performing team. Hire well, develop your leaders and engineers, and create the conditions where great people do their best work and choose to stay. Own the engineering culture, the performance bar, and how the organisation is structured
- Partner across the business. Work closely with Product, Commercial, and Operations leadership to turn strategy into a credible, sequenced delivery plan. Translate engineering investment into business outcomes, and make the trade-offs visible
- Drive the platform forward. Steer the modernisation of our ecommerce platform and its connection to the systems behind it, keeping delivery flowing while the foundations change underneath. Make pragmatic build-versus-buy calls and sequence the work so the business sees value quickly rather than only at the end
- Raise the engineering bar. Own quality, reliability, and delivery performance across the organisation. Bring rigour to how we measure and improve throughput, stability, and the day-to-day developer experience
- Lead responsible AI adoption. Champion the effective and responsible adoption of AI tooling and modern software development practices across the team. Set the guardrails, prove the value, and help our engineers do better work, faster
- In your first year, success looks like:
- A healthy, well-structured organisation that delivers predictably, where great people are set up to do their best work and want to stay
- Platform modernisation progressing against a plan the whole business understands and believes in
- A technology cost line the CFO understands and trusts, with a clear line from investment to business outcome
- AI-assisted ways of working adopted deliberately and measurably across the team
- Product, commercial, and operations partners who trust engineering to deliver, with the trade-offs behind the roadmap made clear
Salary benchmarks
Our take
Launched in 2006, Moo was created to disrupt the global print industry. The company takes strong design principles and combines this with the ease and scope of an online offering to help people and businesses everywhere bring their ideas and brands to life.
The company delivers high-quality printing that meets both personal and business needs, with products including business cards, stickers, flyers and stationery - all created through its website. Users can choose from templates, create a design on Moo, or upload pre-built designs to print, making it a versatile platform that can serve a variety of needs.
In a market dominated by legacy print companies, Moo has deservedly secured a reputation as a breath of fresh air. It has become one of the fastest growing print businesses in the world, solidifying its position in the trillion dollar print industry, and enabling it to bring the power of great design to more and more people every year.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (1 round)
Apr 2006
$5m
SERIES A
Total funding: $5m
Company benefits
- Combined Holiday: 34 days of vacation and company holidays. With even more days off the longer you’re here
- 401(k) retirement plan: We’ll match 100% of your contributions up to 5%
- Paid parental leave: Up to 16 weeks’ for the primary parent; two for the secondary parent
- Healthcare: Including a choice of plans with UnitedHealthcare
- Life Insurance: Four times your salary to your chosen beneficiary
- Vision and dental insurance: Choice of plans to cover you and your family
- Feel at home anywhere: With flexible working, casual dress, free snacks and more
- MOO discounts: Free print for you. 30% off for your friends and family
Company values
- Make it sustainable - We act with care for people and the planet. We’re continually innovating to have a positive impact
- Always deliver delight - Because we’re confident in the quality of what we do, we’re not afraid to be playful and surprising. It’s what makes us stick in people’s hearts and minds
- Keep it human - We understand the people we work for and with. No one wants to speak to a robot, or be treated like one. We celebrate who you are
- Every detail counts - It’s not perfectionism, it’s precision. And it means we always ship greatness. We take pride in our work and making it even better
- Imagine it better - We believe there’s a better way, and we need to find it first. We have a progressive, purposeful mindset
- Tackle it together - We do great things when we bring different ideas together. Like design and technology. Or the many minds in our crews. Together we’re stronger
Company HQ
Fairmount Avenue, East Providence, Rhode Island
Articles
Leadership
Richard Moross
(Founder & CEO)Advisor at Aera Instruments. Former Non-Executive Director at N Brown Group and Ladbrokes, and Board Member at Seedcamp. Also worked in strategic planning, advertising and programme finance.
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