Employee Engagement & Experience Manager, Moonpig
+ Bonuses
1-3 days a week in office
Online company for personalised cards, gifts and flowers
Be an early applicant
Online company for personalised cards, gifts and flowers
201-500 employees
Be an early applicant
+ Bonuses
1-3 days a week in office
201-500 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Experienced in internal communications and engagement survey delivery
- Comfortable working in “scrappy” environments with limited structure
- Confident partnering with senior stakeholders to influence and inspire action
- Strong writer and storyteller who can cut through the noise
- Practical, hands-on mindset with a bias for action
- Resilient and energised by variety — you’re not afraid to roll up your sleeves
- Open to feedback and ideas — you're someone who listens, iterates, and adapts
- Passionate about inclusion, culture, and building belonging
- We’re after someone with a bias for action from a fast-moving, start up/scale up environment who thrives on variety, brings fresh ideas, and enjoys making things happen
- You'll need confidence and resilience, but you'll also have plenty of opportunity to influence and shape how we engage and support our people
What the job involves
- We’re on the lookout for a proactive and people-focused Employee Engagement & Experience Manager to take our internal culture to the next level
- Sitting within the People Team and reporting to the Head of People Partnering, this newly created role is more than just comms - it’s about owning and evolving the entire employee experience across Moonpig Group
- You’ll lead internal communications for the Cards Division (Moonpig & Greetz), own our employee engagement survey end-to-end, and design inclusive events and initiatives that build true connection
- It’s a hands-on role with real strategic scope and ideal for someone excited to shape and deliver meaningful change in a growing, fast-paced business
- Lead internal communications across the Cards Division, aligning messaging with business goals and values
- Create and deliver engaging content for Slack, presentations, leadership updates, and more
- Support with organising and running events like All Hands, Strategy Days, and leadership sessions
- Support leaders in delivering consistent, impactful communication
- Manage internal channels to ensure content is relevant, timely, and engaging
- Own and lead the employee engagement survey — including pulse checks, data analysis, and follow-through
- Turn engagement insights into clear, actionable plans in partnership with leaders
- Plan and deliver “Moments that Matter” — from onboarding and anniversaries to social events and celebrations
- Champion culture and belonging through inclusive events and recognition initiatives
- Collaborate across the People Team to improve the full employee lifecycle experience
- Gather and act on feedback to continuously improve workplace culture
Application process
- Stage 1: Initial Recruiter Call (15–30 minutes)
- Stage 2: Interview with Hiring Manager (45 minutes)
- Stage 3: Task presentation to a panel including Hiring Manager and People Director (1 hour)
- Offer!
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Brothers. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Nickyl Raithatha
(CEO)Previously worked in Banking at Goldman Sachs, then went on to lead Rocket Internet's eCommerce portfolio, before founding Finery, a womenswear brand.
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