Ops & Product Builder, Alan
+ Equity
Digital healthcare insurance
Be an early applicant
Digital healthcare insurance
1001+ employees
Be an early applicant
+ Equity
1001+ employees
Company mission
To make the healthcare system frictionless, fair and friendly for everyone.
Role
Who you are
- We are looking for driven professionals and entrepreneurs with a strong operational background to disrupt the way we traditionally think about insurance or healthcare
- You have at least 2 years of professional experience in Operations management or entrepreneurship
- You are fully fluent in English and Spanish/French/Dutch
- You have a high level of structure and strong analytical skills (including Sql fluency for data analysis)
- You are capable of building automations (Zapier, n8n…)
- You excel at launching and steering projects by setting the high level vision and monitoring the day to day progress
- You are strong at optimizing processes while never compromising with members’ delight
- You are comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency
- You love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions
- If you're excited about this opportunity but don't check every box, we'd love to hear from you
What the job involves
- Our Operations team guarantees the delivery at scale of our insurance and healthcare products, efficiently and delightfully
- This means:
- Bringing the ops perspective into Alan strategy
- Building our organisation and processes to deliver the vision to allow further disruption and product diversification
- Monitoring and running those processes internally or externally on a daily basis
- Scaling efficiently and industrializing our operational stack to handle fast growth, international expansion and cost optimisation
- We handle complex projects in constant interactions with multidisciplinary teams (Product & Design, Engineering, Data, Customer Support, Finance, etc.)
- One of our core value is ownership : we expect you to tackle Company problems from end to end with a long-term focus, acting as a leader on behalf of the entire Company, never saying “it’s not my job” and being accountable for your actions
- You'll define Ops strategic vision on Company’s key topics, drive alignment on priorities at Company level to turn our vision into reality
- Develop a strong understanding of landscape and market trends, define priority use cases, explore build/buy/partner options, etc
- Own and implement strategic projects (such as the launch of new insurance products, internalisation of processes, creation of new health services offering)
- Industrialize to reach operational excellence by building a granular understanding of our operations, tracking operational and financial efficiency, identifying risks and areas of improvement and implementing plans (automation for instance)
- Perform, monitor and scale daily business operations
- Supervise and grow the team of insurance operators or health professionals
- Handle external partnerships (teleconsultations, etc.)
- Coach and mentor team members helping them grow and offering the right platform to learn
- As a senior member of the team, we expect you to edit the way we work and make sure team members continuously get feedback and develop new skills
Our take
Alan addresses health insurance for businesses and employees in Europe through a healthcare app, backed by official regulatory approval. This endorsement grants Alan the ability to offer a wide range of regulated healthcare insurance services, distinguishing itself in the market.
Focused on user experience and customer satisfaction, Alan employs a people-centric approach, streamlining insurance claims and designing user-friendly health insurance products. While competitors like Babylon and Ada Health exist, Alan's primary focus on health insurance sets it apart.
Despite macroeconomic challenges prompting a goal realignment, Alan achieved significant revenue growth in 2023 and reached a valuation of $4.5 billion in late 2024. This was driven by impressive funding rounds and an expansion of its client base, leveraging AI tools for enhanced productivity. With a robust cash revenue, Alan plans to sustain growth, consolidate its position in the existing markets, and explore expansion into new territories, positioning itself for a potential future IPO.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2024
$202.9m
SERIES F
May 2022
$214.7m
SERIES E
Total funding: $780.2m
Company benefits
- Fair rewards: Generous equity packages complement your base salary, for permanent contracts only
- Flexible Office: Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest
- All the tools you need: Top-of-the-range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones
- Flexible vacation policy and flexible working hours: Organise your time as you wish
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only
- Transport: Country-specific commuter benefits
- Learning & Training opportunities: A highly flexible Training policy free books and a budget to attend and speak at conferences if the opportunity arises
- Parental leave: Extended parental leave for all new parents, for permanent contracts only
Company HQ
Plaine-Monceau, Paris, France
Leadership
Charles Gorintin
(Co-Founder & CTO)Co-founding Advisor at Mistral AI. Previously a Data Scientist at Facebook, Instagram, and Twitter.
Jean-Charles Samuelian-Werve
(Co-Founder & CEO)Co-founding Advisor and Board Member at Mistral AI. Previously co-founded Expliseat.
Share this job
View 29 more jobs at Alan