Manager of Client Acquisition, ShipBob

$101.8-169.6k

The role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies

Salesforce

Senior and Expert level

Remote from US

More information about location

Tech-enabled third-party logistics

Open for applications

Tech-enabled third-party logistics

1001+ employees

B2BLogisticsTransportSaaSDelivery

Open for applications

$101.8-169.6k

The role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies

Salesforce

Senior and Expert level

Remote from US

More information about location

1001+ employees

B2BLogisticsTransportSaaSDelivery

Company mission

To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.

Job

Company

Role

Who you are

Minimum of 2 years of sales leadership experience
Established track record of success as an Account Executive or in a sales closing role
Consistent results in quota attainment
Culture carrier and positive influence within the Account Executive team and ShipBob
Experience in motivating, coaching, and managing a high performing sales team
Proactive in providing feedback and working with peers and colleagues to help improve the Account Executive process

What the job involves

The Manager, Client Acquisition is responsible for managing a team of Account Executives of various levels
They will focus on weekly pipeline reviews to ensure accurate forecasting and quota achievement as well as monitoring activity and output for the AE team
They will work closely with the VP of Client Acquisition team to ensure AE’s have the tools and resources to be successful and are able to bring on new merchants who fit into ShipBob’s Ideal Client Profile
They will also collaborate cross functionally to ensure we are providing solutions that will continue to push a steady stream of new customers and provide benefits to our existing customers
This role reports to the VP, Client Acquisition
Weekly pipeline reviews
Updating forecasting weekly for large accounts as well as the team's run rate to quota
Monitoring SFDC reports and dashboards to ensure solid activity levels
Helping AE’s close new business by advising on or getting involved in specific deals
Working closely with the VP of Client Acquisition to ensure the team has proper tools and resources
Working with Enablement to continue to foster growth in sales process and ShipBob product and operations knowledge
Call reviews and coaching
Providing feedback to Operations and Product teams to continue to improve product and service quality
Continued focusing on raising conversion rate on merchants who fit our ICP with a focus on reducing the length of sales cycle
Performance reviews/management
Excellent knowledge of ShipBob competitors and how to sell against them
Involvement in Mentorship Program interviews; hiring and training new AE’s/SSAE’s
Additional duties and responsibilities as necessary

Application process

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis

Our take

Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.

From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.

With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (4)

Trustpilot (3.7)

Company

Funding (last 2 of 9 rounds)

Jun 2021

$200m

SERIES E

Sep 2020

$68m

SERIES D

Total funding: $334.7m

Company benefits

Remote-first company with a hybrid, flexible work environment
Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
Medical, dental, and vision insurance for employees and their dependents
Short-term and long-term disability, and access to mental health resources
Referral bonus program
401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
Pet insurance through Nationwide

Company HQ

West Loop, Chicago, IL

Leadership

Dhruv Saxena

(Co-Founder & CEO)

After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.

Divey Gulati

(Co-Founder & COO)

After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.

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