Senior Technical Program Manager, DICE
3 days a week in office (London)
Event discovery and ticketing platform
Job no longer available
Event discovery and ticketing platform
201-500 employees
Job no longer available
3 days a week in office (London)
201-500 employees
Company mission
DICE is on a mission to get people out more. We bring incredible live shows and streams to fans around the world.
Role
Who you are
- Solid experience in a technical program management (or equivalent) capacity
- Excellent communication and presentation skills
- Experience driving programs and initiatives that have brought change in Product and Engineering teams within medium or large organisations
- Experience leading initiatives to introduce tools, processes or technologies to multiple teams to improve ways of working and performance
- Strong drive to work independently, self-prioritising in a fast-paced environment
- Experience establishing and managing third-party supplier contracts
- Advanced knowledge of software development lifecycle stages, including how product teams ideate, create solutions, test, deploy, support and iterate
- Proven track record of running initiatives that improve operational efficiency and department costs
- Passionate, humble and talented
- A fan of music and culture
- Actively responsible
- A team coach who wants to help teams execute faster and better
- A problem-solver
- Inspiring and collaborative
- An excellent communicator
- A champion of diversity, equity and inclusion
What the job involves
- As a Senior Technical Programme Manager, you will drive and deliver initiatives that have a real impact on processes, systems and people at DICE
- Your focus will be on managing department projects, commercial arrangements and frameworks and initiatives that will help the Product & Engineering team. This will encompass four areas: determining technical requirements, managing technical projects, maintaining timelines, and updating stakeholders
- You will also be the technical team’s biggest advocate, running initiatives that will improve all aspects of their experience at DICE - from onboarding to career development - working closely with the department leadership team to bring those projects to fruition
- Managing timelines, collaborating with the Product & Engineering Leadership to plan technical execution
- Ensuring accountability of squads on ongoing timelines, projected rollout and release plans
- Defining, running and reporting on projects that help improve processes and collaboration within the department and across multiple teams
- Responsible for establishing, tracking, renewing and reporting against commercial frameworks for external suppliers
- Responsible for tracking and reporting against the Engineering budget
- Defining metrics, monitoring and reporting against performance of teams
- Coaching for best practices, Agile and other software methodologies to keep delivery teams on track against our projected roadmap as well as to improve ways of working
- Coordinating and prioritising resources across the Product squads, so we deliver against our roadmap in a more efficient manner
- Supporting quarterly and yearly planning based on current available resources, helping stakeholders identify growth and hiring opportunities
Application process
- Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way
Salary benchmarks
Our take
For a long time, the live music industry has been dominated by long-standing ticketing sites. However, consumer frustration with these sites has grown considerably in recent years. DICE solves this problem by offering a sleek and usable alternative to sites like Ticketmaster.
DICE was founded by a former consultant and record label founder, which has helped shape the company considerably. DICE’s main strength is its app, which balances engagement, discovery and ease-of-use. Compared to sites and apps such as Ticketmaster, DICE offers greater depth. This has helped the company to reach a valuation of around $400 million following an impressive raise in 2021. This is testament to DICE’s growing ubiquity.
Since raising $122 million in funding in 2021, DICE has set about expanding its operations, with an especial focus on the lucrative US & German market. So far, this expansion has fared well and, with the live music and entertainment industry experiencing a considerable upturn, DICE’s success is likely to continue.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Aug 2023
$65m
LATE VC
Sep 2021
$122m
SERIES C
Total funding: $197m
Company benefits
- Unlimited holiday
- Private healthcare
- Generous parental leave
- Mental health support
- Workcations
- Monthly DICE credit
- Summer hours
- Growth & development
- Classpass
- Hybrid Working
Company HQ
London, UK
Leadership
Phil Hutcheon
(CEO)Previously founded Deadly People, a record label. Started career in consulting at Mercer
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