Lead Solution Engineer, Taktile
Offers top-of-market equity and cash compensation package
Decision platform for banks and fintechs
Open for applications
Decision platform for banks and fintechs
101-200 employees
Open for applications
Offers top-of-market equity and cash compensation package
101-200 employees
Company mission
To empower decision makers worldwide to make smarter and safer decisions at scale.
Role
Who you are
- If you are passionate about cutting-edge technology, stay up to date on the latest AI developments, and have a few years of hands-on experience with Python, APIs, and modern AI models in customer-facing environments - all while thriving in an awesome team that empowers you to grow, then we think you'll love this job!
- You know how to build strong customer relationships with stakeholders across different levels of seniority and including both technical stakeholders in an organization (e.g. Principal Engineers, Data Scientists) as well as business stakeholders (e.g. Risk Managers, Credit Analysts)
- You are curious and customer-centric. You enjoy learning about our customers’ and prospects’ businesses and helping them solve challenges
- You can lead and manage complex customer projects with evolving scope, senior stakeholders, and multiple touch points across the customer lifecycle with Taktile. You bring clarity and structure even in high-stakes or ambiguous situations
- You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You actively drive alignment across Marketing, Sales, Product, Engineering, and Customer Success. You influence decision-making, share context proactively, and lead through collaboration - even under pressure
- You are creative and proactive - you’re always looking for ways to stand out with customers and prospects
- You lead by example and elevate those around you - sharing best practices, mentoring peers, and raising the bar for technical and consultative excellence across the Solutions team
- You have excellent written and spoken English
Desirable
- Live for Customer Value: You have at least 4-6 years of experience working within Enterprise/"high touch" Solution Engineering, as a technical Customer Success Manager/Engineer in a B2B SaaS company or as (Technical) Senior Consultant
- Technical expertise: You have a general understanding of REST APIs (design, integration, authentication)
- You have experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings
- Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting) is a strong plus
- You are comfortable explaining how a model works to both a technical stakeholder such as a CTO and domain experts such as Credit Risk Managers
- You have acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.)
- You have experience operating in a technical leadership role—whether by owning strategic accounts, mentoring junior team members, or shaping solution strategy at scale in a high-growth environment
What the job involves
- As a Lead Solutions Engineer, you take ownership of our mission of transforming our customer's decisioning infrastructure - helping them optimize and automate complex, critical business decisions using state-of-the-art technology, including the latest advances in AI
- You will work in partnership with Taktile's Sales Team and are making sure our customers get value from Taktile throughout their entire lifecycle
- You are a trusted advisor to our customers and help them achieve their strategic goals and realize value by using Taktile in their decisioning tech stack
- You discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey including adoption, expansion and renewal
- You build demos, support our sales team and customers in building business cases and design and scope proof of value projects which demonstrate the value Taktile delivers for the customer within a short amount of time
- You collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform
- You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives
- You onboard and work with various of our customers' teams (domain experts, product, engineering, data science) to help them solve real-world problems. You understand people and technology, and are proficient and diligent in writing and testing Python code and committed to providing an excellent experience and fast time to value to Taktile’s customers
- You will work with product management to translate your knowledge of customer problems into product insights to shape Taktile's product roadmap
- You will create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function
- You lead the discovery for new use cases and implement them on the platform to assess product-solution fit. You provide feedback to our product team and share results of your discovery with go to market functions
- You help scale the impact of the Solutions function by creating reusable collateral, establishing solution patterns, and mentoring others on customer engagement and technical strategy
Our take
Taktile’s goal is to enable financial services enterprises to adopt machine learning (ML) technology and deliver ML applications. Whilst ML may seem old news, these businesses have been slow to adopt it due to a shortage of expertise, IT resources and regulatory freedom.
This means that the wealth of data at their fingertips tends to go underutilised. With Taktile, these organisations can easily deploy, maintain, and monitor ML applications on a single platform, finally putting crucial ML tools in the hands of enterprise level businesses.
Taktile has inspired impressive confidence in some high-profile backers, including Y Combinator, and the founders of industry behemoths like Datadog and Github. With platforms like Taktile's playing a facilitating role in the AI revolution of financial services, the road ahead should provide ample opportunity for innovation and growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2025
$54m
SERIES B
Nov 2022
$20m
SERIES A
Total funding: $78.7m
Company benefits
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
- Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
- Make an impact and meaningfully shape an early-stage company by creating new opportunities
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath
- Use the equipment of your choice including meaningful home office set-up
- Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field
Company HQ
Battery Park City, New York, NY
Leadership
Maximilian Eber
(Co-Founder & CPTO)With a PhD in Philosophy from Harvard University, they went on to work in Machine Learning and Causal Inference at QuantCo.
Maik Taro Wehmeyer
(Co-Founder & CEO)Member of the European Commission European AI Alliance, and Founding Member at KI Bundesverband. Was previously a Machine Learning Engineer at QuantCo and Research Associate at Harvard Business School.
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