Product Manager, Housecall Pro

• 2+ years of experience in product management
• Bachelor's degree in related field or equivalent work experience
• Experience using ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results)
• Knowledge of multiple functional areas such as Engineering, UX/UI, Sales, Customer Support, Finance or Marketing; understanding of go-to-market commerce enablers (e.g. payments, loyalty, subscriptions, etc.)
• Deep understanding of Product Management processes

Desirable

• As a Product Manager I, you are responsible for driving continued expansion, and implementing requirements to drive stratospheric growth of Housecall Pro Products
• You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to move us rapidly forward
• Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products
• You will help guide us along the right path, balancing business and customer toward world-class results
• The essence of a Product person at Housecall Pro is someone who is smart, curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with
• We deeply know our customers, our industry, and our business
• By joining our team, you sign up to grow personally and professionally, and help others do the same
• Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros)
• Our success is their success
• Think. Identify market opportunities, and define product vision and strategy
• Conduct in-depth interviews, surveys, and competitor research
• Analyze customer and business data
• Write and present strategy and product overview documents
• Enhance how our customers are introduced to our products through continuous experimentation
• Explore. Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, Strategy and Operations) to develop and validate compelling solutions to the problems/opportunities in your product area
• Support Product Designers with sound design instincts and clear thinking
• Co-create event models and user flows
• Collaborate with Design and Engineering to develop wireframes
• Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements
• Conduct user testing to validate solutions
• Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others
• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team
• Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders
• Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
• Create measurement plans to monitor feature adoption and usage
• Co-create go-to-market plans and collaborate with Marketing and Operations to execute them
• Rapidly develop post-launch product iterations