Director of Governance, Multiverse

• Strong track record of external stakeholder management, with the ability to influence operational policy
• Strong understanding of the Apprenticeship Funding rules, with an ability to balance risk against commercial opportunities
• Strong understanding of regulatory data returns, including HESA, AAF and ILR data
• Proven ability to lead complex, cross-functional projects, aligning quality metrics with business objectives while managing multiple priorities
• Exceptional leadership and stakeholder management skills, with a track record of building and developing high-performing teams and influencing senior decision-makers
• Data-driven problem solver, able to diagnose root causes, implement scalable solutions, and mobilize cross-functional efforts to improve operations continuously
• Experience scaling teams and processes, ensuring sustainable growth through effective training, onboarding, and quality assurance systems
• Highly organised, with excellent project management skills and the ability to prioritise
• Confidence in communicating with, influencing and challenging stakeholders at all levels

Desirable

• We are looking for an ambitious Director of Governance to join as an integral part of our Operations team
• This is an opportunity to take ownership of how we monitor and improve the quality of our apprenticeship programmes, by reviewing our quality framework, identifying areas for change, and driving improvement projects in collaboration with senior stakeholders across the business
• As we continue to grow rapidly, maintaining the outstanding quality of our programmes is key to the success of our apprentices, our company and our ability to demonstrate to external bodies such as Ofsted that we can achieve outstanding results while delivering at a huge scale
• The successful candidate will, therefore, play a direct role in furthering Multiverse’s mission to build a diverse generation of future leaders
• Lead Compliance & Regulatory Strategy: Serve as the primary liaison with all UK regulators - particularly Ofsted, the ESFA/DfE, and the Office for Students - ensuring that the business is fully prepared for inspection and audit from all our key stakeholders. Build and maintain strong relationships with key stakeholders, driving alignment with multiverse’s strategic objectives
• Mitigate Risk & Optimize Funding: Oversee our funding claim mechanisms, ensuring that our funding claims are de-risked for future clawback and acting based on indicators such as FRM queries and PDSAT reports
• Maintain and report against a robust Governance framework, ensuring that leaders in the business understand data-related risks within the framework, such as QAR, leading initiatives to improve those measures, and ensuring Governance processes, including subcommittees, are working within a streamlined process that drives continuous improvement
• Integrate HE Processes: Lead the integration of our HE processes into our business as usual processes, ensuring that policies are supported by standard operating procedures and clear ownership models are in place to support this integration
• Strategic Advisory on Regulatory Compliance: Advise cross-functional teams on building out new processes. As the expert in our regulatory requirements, you will work with other teams to implement planned or reactive changes to processes as changes in those regulations dictate
• Drive Education & Compliance Excellence: Manage educational improvement and compliance improvement plans, working with external experts to lead our Audit and Risk subcommittee, Quality Subcommittee, and Academic Quality Council to ensure best-in-class outcomes
• Innovate Delivery Models & Create Opportunities: Identify and lead innovations to delivery models to create commercial opportunities by working with clients to understand their needs, you will advise on customised solutions or lead projects to bring new employers into Multiverse through levy donations for example
• Foster a High-Performance Culture: Build and develop a strong team, that enables other functions to build and deliver strong and robust products, fostering a high-performance culture and run frictionless systems
• Be an ambassador for Multiverse as an outstanding education provider: Represent Multiverse at a national level and engage sector-leading experts to take part in our governance process and engage with external stakeholders to develop frameworks