Senior Backend Engineer, OpenPhone
AI and Productivity
CA$196-218k
Plus equity
All-in-one phone system for teams
Be an early applicant
All-in-one phone system for teams
101-200 employees
Be an early applicant
CA$196-218k
Plus equity
101-200 employees
Company mission
To help people communicate better and be more productive, and improve the way millions of businesses communicate.
Role
Who you are
- 5+ years of backend engineering experience with TypeScript/Node.js or Python
- Experience with LLM integrations (OpenAI, Anthropic, Azure OpenAI) and familiarity with orchestration frameworks like LangChain or LlamaIndex
- Experience/familiarity with real-time event-driven and streaming systems
- Working knowledge of prompt engineering, RAG, and vector databases
- Experience with API design and microservices architecture
- Track record of rapid prototyping and experimentation
- Strong cross-functional collaboration and communication skills
- You thrive in a fast-paced environment with evolving requirements
- You balance quick experimentation with production-ready code
- You're skilled at navigating ambiguity and driving projects to completion
- You collaborate effectively with diverse stakeholders
- You make thoughtful architectural decisions, balancing innovation with constraints
- You focus on business impact and user experience
- You enjoy mentoring others and fostering engineering excellence
Desirable
- Experience with conversational AI and voice agent development
- Knowledge of autonomous agent architectures and workflows
- Background in data pipeline design and ETL processes
- Experience building low-latency, real-time AI systems
- Familiarity with AI agent orchestration frameworks
- Understanding of multi-agent systems and communication patterns
- Knowledge of AI system cost optimization
What the job involves
- Design and integrate LLM-based solutions, focusing on RAG implementations and optimal architecture patterns
- Lead rapid experimentation and prototyping of AI features, conducting proof of concepts to validate solutions
- Drive cost optimization for AI implementations through efficient architecture design
- Work closely with product, engineering, and customer experience teams to develop AI solutions
- Build and optimize prompt engineering workflows to enhance user experiences
- Implement robust error handling and monitoring for AI systems
- Guide technical discussions around AI architecture decisions
- Mentor team members and champion innovation in AI development
Our take
Business phones are a vital resource for many companies, but buying a second phone for your team can be an expensive prospect. OpenPhone solves this problem by replacing business phones with an easy-to-access app.
OpenPhone leverages many of the advantages of a traditional business phone, allowing users to maintain work boundaries and privacy, without the need for new, high-cost hardware. By specifically targeting people looking for a business phone number, OpenPhone has attracted freelancers, small companies, contractors, and larger companies ready to modernize their existing phone systems.
Though there are competitors in the space, OpenPhone's unique approach allows it to stand out from the likes of Aircall and Airpad. The company has seen significant funding that it is investing in accelerated growth efforts, hiring, and the further development of its collaboration features and business tool integrations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$40m
SERIES B
Nov 2020
$14m
SERIES A
Total funding: $56.2m
Company benefits
- Equity
- Health benefits
- Comprehensive health, dental, and vision plans (covered 100% for you and 60% for your dependents)
- $1,000 budget to make your home office more comfortable
- Unlimited PTO, sick leave, and parental leave (we also close for all major holidays)
- Retirement benefits - we match 100% of the first 2% of your 401(k) contribution
- $3,000 per year towards your professional development and education
Company values
- Relentless - Success requires grit and determination. We are unyielding in our shared belief that anything is possible when we are willing to take calculated risks and operate with a strong sense of ownership
- Delightful - The smallest of details make the biggest difference. We are known to go the extra mile, paying careful attention to the little touches that add up to a truly meaningful and memorable experience
- Unified - Collaboration solves the hardest of problems. We are aligned by a shared purpose that combines our talents and contributions to surpass inevitable challenges and achieve greater results together
- Open - Disagreement and commitment can co-exist. We are motivated to venture out of our comfort zones, challenge one another’s ideas with positive intent, and embrace failure’s hard-earned lessons
- Innovative - Endless possibilities await beyond the status quo. We are encouraged and empowered to put forth bold new ideas, and iterate on existing ones, in order to foster groundbreaking solutions that set us apart
Company HQ
Potrero Hill, San Francisco, CA
Articles
Leadership
Mahyarr Raissi
(CEO)Previously worked as a Software Engineer at Tagged, and was a Product Manager at Joist.
Daryna Kulya
(COO)Previously worked as Manager of Deloitte's Digital Innovation Lab, and was a Product Manager at Vidyard.
Share this job
View 5 more jobs at OpenPhone