Strategic Account Executive, Distyl

• 8–12+ years of enterprise sales experience in AI, SaaS, cloud or data platforms
• Proven success as a Majors / Strategic Account Executive or Account Director closing $1M+ ACV deals
• Established credibility with enterprise buyers in CX, with the ability to leverage prior relationships to accelerate early pipeline development
• Experience selling into Customer Experience, contact center, or customer operations organizations
• Strong track record of new logo acquisition and expansion in large enterprises
• Comfortable selling defined solutions that combine product, platform, and implementation, not generic consulting
• Exceptional discovery, storytelling, and negotiation skills
• Able to operate independently while collaborating closely with founders and cross-functional teams

Desirable

• As an Strategic Account Executive, CX Solutions, you will own a small number of strategic enterprise accounts and lead complex, high-value sales cycles focused on selling Distyl’s Customer Experience (CX) solution offerings
• You will sell packaged, outcome-driven CX solutions, including conversational commerce, agent assist, next-best-action, personalization, and proactive retention to CX, Operations, and Technology executives at Fortune 1000 companies
• These are not generic AI services; they are defined solutions with clear scope, success metrics, and repeatable deployment patterns
• This is a quota-carrying role for a top-performing enterprise seller who thrives in category-defining environments and is comfortable closing multi-million-dollar CX transformation deals with senior executives
• Own and close complex, multi-stakeholder enterprise deals for Distyl’s CX solution offerings
• Lead long-cycle sales processes involving CX, Operations, IT, Data, and Security stakeholders
• Sell solutions tied to measurable CX and revenue outcomes
• Position and sell a defined set of Customer Experience solutions, including:
• Conversational commerce (voice, chat, email)
• Agent assist and real-time guidance
• Next-best-action and personalization
• Proactive retention and resolution
• Upsell opportunities
• Guide customers through structured discovery that maps CX pain points to specific Distyl solution offerings, avoiding open-ended or bespoke scoping
• Build trusted relationships with senior executives (SVP/VP CX, COO, CIO, CDO)
• Run executive-level conversations focused on outcomes, ROI, and operational impact, not features or models
• Shape solution scope, success metrics, and commercial terms in partnership with Solutions, Product, and Implementation teams
• Navigate procurement, security, and legal processes to close high-ACV, multi-year CX solution deals
• Expand strategic accounts by selling additional CX solution modules and follow-on use cases
• Partner closely with delivery teams to ensure outcomes translate into expansion, renewals, and customer references
• Maintain a strong point of view on the CX AI landscape, competitive positioning, and buyer priorities
• Feed market feedback into CX solution packaging, pricing, and GTM strategy