Employee Success People Consultant Manager, Salesforce
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization
- Experience working closely with ESBPs, Data Analytics and Talent Development to support programs and initiatives
- Demonstrated ability to be a self-starter and proactive
- Comfort with ambiguity and proven agent for change
- Ability to develop effective relationships across all levels of the organization
- Excellent verbal and written communication skills; must be a strong and succinct communicator
- Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data
- Ability to ramp up quickly, recognize Salesforce’s unique culture and proactively help identify issues/areas of development
- Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday, Tableau, and Salesforce a plus
- Ability to take trends and data, boiling them down to presentable themes and connecting the dots; storytelling
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs
- Ability to deliver difficult feedback, coach leaders through difficult scenarios, and facilitate team discussions
- General knowledge of employment policies and practices
- Knowledge of staffing, compensation, and talent management best practices
- Bachelor’s degree or equivalent relevant experience
- 5+ years of HR Generalist, HR Operations or HR Analytics experience
What the job involves
- We are seeking a U.S. -based Employee Success People Consultant (ESPC) Lead to join our ES organization
- This role will have significant scope and impact, partnering closely with ES teams in the “Office of the COO“ including ESBPs, ES Data Analytics, Talent Development, People Services & Operations (PS&O) and Compensation to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization
- Collaborate with the ES Partners in the “Office of the COO” to deliver on the organization’s talent strategy and strategic projects and initiatives. Initiatives include Go for Growth (G4G), employee retention, talent assessment, promotion planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives
- Partner with and between our Centers of Excellence (COEs) and global ES partners to help deliver seamless processes, programs and insights across the organization
- Create tools, templates and resources as needed for consistent service delivery at scale
- Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives
- Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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